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Technology Stocks : Qualcomm Incorporated (QCOM)
QCOM 164.02+2.8%2:55 PM EST

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To: Chris Reeder who wrote (1329)3/27/1997 6:27:00 PM
From: Bruce Bacon   of 152472
 
Just started looking at this thread today and noticed this issue of ISO and thought I would make a few comments:

ISO certification is nice but I wouldn't get too concerned about it affecting the stock price. I don't know the number but thousands (probably hundreds of thousands) of companies are certified worldwide. It is respected and is actually a requirement if you want to do business in Europe.

A few random points:

ISO 9000 is the general term
ISO 9002 means you are certified for your manufacturing
ISO 9001 includes manufacturing and design (this is harder to get then 9002)

Basically to meet ISO standards means you have put in place a system of documentation to keep accurate records relating to quality. It is not that much different from following Mil Standards or Bellcore standards. What it all boils down too is you have procedures for every process and documentation for each activity

It was started by the British Standards Institute and adopted by the European community so for the last 4 years or so company after company has been adopting it and it is now becoming something of a worldwide standard.

On the surface, it is obviously a benefit to any company, but, it can backfire if the procedures are not well written. I have heard of many companies struggling with the paperwork bureaucracy they put upon themselves to get certification. Many times it slows down the internal process and only after several well thought out revisions to the procedures can the company get back to aggressively moving forward. I am not saying this is always the case, but it does happen.

Also, a joke I hear sometimes from companies that have been certified for a while is that ISO certification does not mean you ship quality product, you can ship junk, you just document it well.

Anyway, sorry for the length of this, glad to hear QCOM got certified, and good luck.
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