BURLINGTON, Mass., Aug. 11 /PRNewswire/ -- VideoServer, Inc. (Nasdaq: VSVR), the global leader in networked conferencing, today announced the immediate availability of TechKnowledge Complements, a comprehensive portfolio of value-added consulting services, which can be tailored to meet individual user requirements. Designed to help VideoServer's global networked conferencing partners better serve their customers, the TechKnowledge Complements program eases the integration and deployment of multimedia communications by addressing some of the most crucial implementation issues facing corporations and service providers today. By choosing from a portfolio of services such as proof of concept projects, multimedia network design and H.320 to H.323 integration, users can supplement their existing multimedia networking knowledge with expertise from VideoServer. Through a team of consulting experts that may work in concert with channel partners, VideoServer will assist users in the successful implementation of multimedia over hybrid networks. "VideoServer is driving the market forward by alleviating the potential barriers to the implementation of multimedia communications," said Khoa D. Nguyen, president and CEO of VideoServer. "As our large installed base of ISDN customers migrate their multimedia communications strategy to IP they look to us for advice. Through our leadership in this market and our relationships with the widest range of networking and endpoint vendors, our TechKnowledge team is armed with the industry's broadest knowledge of the total multimedia communications solution." With this latest expansion to VideoServer's worldwide TechKnowledge Services offering, the Complements program provides its networked conferencing partners "one-stop shopping" for consulting services. For its partners, the Complements program provides a competitive advantage by supplementing their core competencies and enabling them to offer their customers more complete service solutions. Multimedia communications users will experience the power of VideoServer's award-winning technology and have access to custom consulting for not only VideoServer products, but also the entire multimedia solution. VideoServer's newly formed Complements team recently completed a large- scale upgrade project assignment for BellSouth. The project included analyzing BellSouth's conferencing network for Y2K compliance and managing the upgrade to the existing networked conferencing infrastructure. VideoServer's consulting services team worked closely with key BellSouth personnel to meet the committed dates without fail. In addition to delivering a wealth of valuable technical knowledge, VideoServer continues to develop partnerships with both network and endpoint vendors to offer Complements' clients the best-in-class services. The TechKnowledge Complements portfolio consists of a menu of seven categories of value-added, consulting services, which include: -- Proof of Concept Projects -- Project Management -- Enhanced Installation Solutions -- Multimedia Network Management Solutions -- Interoperability Testing Services -- H.320 to H.323 Integration Solutions -- Multimedia Network Design VideoServer's TechKnowledge Complements consulting services are available immediately. For further details regarding the program, please visit VideoServer's Web site videoserver.com or contact VideoServer's TechKnowledge team at 888-346-8787 or (+1) 781-505-2400 (U.S.) or 44 1344 407050 (EMEA). About VideoServer VideoServer, Inc. (Nasdaq: VSVR) is the leading global provider of networked conferencing, which enables people in multiple locations to communicate together using any combination of voice, video and data. VideoServer connects employees, customers, and partners, reliably to each other by providing seamless integration of networked conferencing over LANs, intranets and the Internet. The Company's Multimedia Conference Servers (MCS) and other products provide multipoint conferencing, gateway services, conference control, network management and bandwidth management. VideoServer sells its products and services worldwide through leading resellers and integrators, as well as remarketers of videoconferencing and networking solutions. VideoServer also sells directly to providers of conferencing services, including Internet Service Providers, telecommunication carriers, Regional Bell Operating Companies and global PTTs. NOTE: The VideoServer logo is a registered trademark of VideoServer, Inc. Encounter and Velocity are trademarks of VideoServer Inc. Additional information on VideoServer and its products is available at videoserver.com. All other trademarks are property of their respective companies. SOURCE VideoServer, Inc. -0- 08/11/99 /CONTACT: Carrie A. Marino of Lois Paul & Partners, 781-238-5734, carriemarino@lpp.com or Maria McCarthy of VideoServer Consulting Services, 781-505-2408, mmccarthy@videoserver.com/ /Web site: videoserver.com |