2000: Y2K Civilized Discussion Message Board

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Technology Stocks : 2000: Y2K Civilized Discussion

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To: flatsville who wrote (134)	8/12/1999 4:48:00 PM
From: B.K.Myers	Read Replies (3) of 662

"Are there more 'on time' installations than 'late?'" I'm assuming the latter is the case. I completely agree with you. SAP appears to be a very good system, just very hard to install and even more difficult to customize. Most organizations are not aware of the lack of flexibility that a "generic" installation of SAP imposes on them. If they don't make adequate installation plans, including a realistic schedule and contingency plans, they are going to suffer the consequences. As un-paid payees progress from cranky to angry to desperate to disgusted they tend to get vocal (word gets around) and become more willing to answer reporters' questions...what have they got to lose? I went though these phases myself. It's hard to admit it, but I know that the quality of my work decreased as I found myself wondering, "When will I get paid? Will I get paid? What would happen if I made it a big issue?" I finally decided that it would be best if I simply made polite inquiries from time to time. It wasn't until management heard through the grapevine that I was looking for a new contract that something was finally done. As a contractor, I want to leave a good impression with each client that I work for. Therefore, I decided not to make a big issue of this problem. I would imagine that other people in similar situations might make the same decision. If I had not been warned in advance, I might have reacted differently. This is something that was mentioned in Cory's posting. Some employees were warned ahead of time. Some had not seen or heard of the potential problems. My client notified everyone by sending out a company wide e-mail. Many people do not read all of their e-mail, especially the company-wide corporate public announcements. These are the people that will be caught off guard and will be the most upset. Apparently, this is what happened at the World Bank. I was both surprised and disappointed that my client waited until the 12th hour to make this conversion. But apparently they aren't alone. I imagine that there are other organizations going through the same thing. Hopefully their management will be better prepared to handle the problems caused by the slow installation and conversion. If not, you are probably correct, we will be hearing more stories of this nature over the next few months. B.K.

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