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Technology Stocks : Cisco Systems, Inc. (CSCO)

CSCO 75.19

-0.1%

Jan 16 9:30 AM EST

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To: Tunica Albuginea who wrote (27761)	8/19/1999 12:45:00 AM
From: Lizzie Tudor	Read Replies (2) of 77400

OT OT OT Tunica, what I mean is, if you buy software (complex software not stuff from msft), there is generally a lot of customization plus implementation setup etc. Making the product fit into the infrastructure is at least partly the responsibiilty of the customer. And the customer sets the schedules a lot of the time... theres always the chance of some specific situation.. ex. in ebay's case they are running some unix variant because some other package they need in-house runs on this old software... this new stuff comes from Sun, they put it in and it blows up - whose fault is that? Anyway I don't know what happened here, I do believe that like software, LU/wcom needed an implementation team and schedule, there is usually at least a testing phase and customer signoff...

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