WCOM Message Board - Msg: 11017381

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Technology Stocks : WCOM

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To: waverider who wrote (4917)	8/20/1999 10:35:00 AM
From: Jon Stept	Read Replies (1) of 11568

Rick, re: a years free service... Hi Rick, Very nice to have a conversation with you and it does not degrade into an irrational argument/fight. I am always pleasantly surprised. Anyways, I agree they are both great companies. I probably mis-communicated my point when I used the Intel comparison. Intel did replace the processor for free... this does not mean I think WorldCom necessarily owes free service, although I would not rule it out for the period the network was down. My point is Intel brought the issue out by issuing press releases and responding openly to questions and concerns. The processor is an example and result of Intel responding publicly. I don't see WorldCom doing this, and this is what makes me mistrustful. AT&T set an example for appropriate corporate PR when their network went down. The CEO (I think) spoke publicly about the outage and promoted a forum for dialogue. Without that for this serious an outage, WCOM I will continue to see them as lacking PR savvy. I hope I made better sense now. Just my opinion, and happy trading to you too. Jon :)

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