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Technology Stocks : Cisco Systems, Inc. (CSCO)

CSCO 75.19

-0.1%

Jan 16 9:30 AM EST

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To: Michael F. Donadio who wrote (27827)	8/21/1999 4:04:00 AM
From: Doug B.	Read Replies (1) of 77400

The 10 day outage was a black eye for WCOM and LU, but for LU I see it as a knock out. If I were a WCOM customer (i.e. they get MY greenback dollars) I wouldn't know Lucent from Adam. MCI WorldCom would be the target of my ire. No question. Everything I've heard implies that WCOM screwed up in two ways: They left their customers high and dry and in the dark - inexcusable REGARDLESS of the extenuating circumstances - and they publicly blamed LU for the problem in a misguided attempt to deflect the perception of blame from themselves (even if it wasn't really their fault!!) Even if LU is 100% liable for all of the problems (something I admit I do not believe) WCOM's handling of the situation was abysmal and unprofessional, and for that they will be found guilty in the court of public opinion. JMO, BWDIK. Regards, Doug

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