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Technology Stocks : AUTOHOME, Inc
ATHM 21.77-0.8%3:59 PM EST
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To: CRL who wrote (14856)8/24/1999 11:48:00 AM
From: Frank A. Coluccio  Read Replies (1) of 29970
 
Chuck, the manner in which you described your Dad's perspective is probably unfathomable to many investors. But it's true that telephone craftsmen of yore had an ingrained sense of service urgency that took top priority. Service was King to craftsmen. There were no craftswoman at the time.

The extent of this almost paranoia like mentality (in comparison to today's plug and play thinking) can be seen to some degree in the wording of the Bell System Safety Credo which used to read:

[It's paraphrased. Maybe someone can recite the real thing?]

"No Service is so critical, and no situation is so urgent, that we cannot take the time to perform our services safely."

Okay, there is room for cynicism there, but only from folks who've not lived through the culture of that bygone era.

Regards, Frank Coluccio
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