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Pastimes : How to best deal with KOOKS at this web site

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To: Gottfried who wrote (1828)8/25/1999 1:41:00 PM
From: Iceberg  Read Replies (1) of 1894
 
>Access to support . . . . . ............. $1.00

>is your computer support like this?...

Gottfried,

Yep.

Computer support is exactly like eating soup [in ultra-slow motion] with a fork, then getting charged for the friggin' fork!

I must say though, Worden Brothers and Omega Research are two of the leaders in software support services [IMO]. Especially considering the extent of their customer bases.

It seems to me, and if I were starting a computer company, I'd fully support each and every computer I sold...even if there were only 4 of them in circulation. The future belongs to those who will support their product, and do it with a smile. :-) :-) :-o

Ice
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