Sprint to Deploy Open Text's Livelink Enterprise-Wide for CollaborativeKnowledge Management
Telecommunications Leader Selects Livelink To Enhance Productivity,
Automate Business Processes and Improve Time to Market
CHICAGO--(BUSINESS WIRE)--Aug. 30, 1999-- Open Text(TM) Corporation (NASDAQ:OTEX - news; TSE:OTC - news), the worldwide leader in Web-based collaborative knowledge management application software, announced today that its flagship product, Livelink®, has become the
collaborative knowledge management software standard for Sprint.
Sprint selected Livelink based on its ability to provide an enterprise-scaleable, collaborative knowledge management application that provided workflow, document management, search, and directory and file management.
Initially, Sprint deployed Livelink to create a Web-based repository to store customer circuit data in its Network Operating Center (NOC). This allows the company to move from a paper-based system to an electronic document management solution. Livelink was also used as a Web-based repository for storing accounts payable invoices and managing Sprint employee expense report receipts linked to an
intranet-based reimbursement system.
''Livelink's out-of-the-box functionality has allowed us to easily deploy intranet applications in a matter of days,'' said Keith Kreeger, Intranet Team Manager, Sprint Web Enterprise & Business Services. ''Early indications show Livelink will bring an immediate return on investment, improved efficiencies and better information sharing capabilities to our distributed workforce.''
Sprint's strategic information technology consulting arm Sprint Paranet, focuses on IT infrastructure, and uses Livelink for project collaboration, knowledge management and workflow. Sprint Paranet's
expertise of Livelink is achieved through internal use. Having hands on experience provides the customer with added value during implementation. Not only does Sprint Paranet install the software,
but it creates infrastructure, and provides Livelink configuration, which supports the customer's knowledge management strategies. This method helps streamline the entire process in an effort to improve efficiency and accuracy.
''We are pleased to see Livelink playing a key role in Sprint's long term strategy, enabling them to respond rapidly to changing market demands,'' said John Shackleton, President, Open Text Corporation. ''Sprint is among the leading companies that recognizes the value of collaborative knowledge management for gaining competitive advantage and accelerating innovation across their organizations.''
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