Monday August 30, 12:47 pm Eastern Time
Company Press Release
GTSI Orders Dr. Bean to Enhance Its Customer Web Site GTSI Will Also Resell Popular Dr. Bean Product to Government Customers
HERNDON, Va.--(BUSINESS WIRE)--Aug. 30, 1999--Sideware Corp., a wholly owned subsidiary of Sideware Systems Inc., of North Vancouver, B.C. (VSE:SYD - news), today announced that US based, Government Technology Services Inc. (Nasdaq:GTSI - news), has signed a contract to purchase Sideware Systems' Dr. Bean e-Commerce customer service product for use on GTSI's web site.
The Dr. Bean version 2.0 will be installed to handle GTSI's customer service needs for its popular Federal government web site (www.gtsi.com.). GTSI is the largest dedicated Federal government provider of computer products and broad-based information technology solutions. In addition to using Dr. Bean on gtsi.com, GTSI and Sideware Systems recently signed a reseller agreement to enable GTSI to offer this popular product to its large government customer base. GTSI plans to make this product available on its National Institutes of Health ECS II and NASA SEWP II contracts within the next two weeks.
``We've invested heavily over the past three years in building an outstanding web site for our customers and in customer relationship management programs designed to better serve them,' said GTSI Chairman and CEO Dendy Young. ``We are excited about the value that `Dr. Bean' will add towards providing all our customers with excellent service.'
James L. Speros, president and COO of Sideware Corp., states, ``I welcome the opportunity to do business with an organization such as GTSI. They are innovators and leaders within their industry, and we look forward to building an active and long-term business relationship with them.' In addition, Mr. Speros states, ``A significant portion of Sideware's `go-to-market' strategy is targeted towards the federal government. GTSI will help provide the exposure necessary to carry Dr. Bean's message to federal clients looking to build e-business and e-commerce solutions.' Mr. Speros also added that, ``I had worked with GTSI in the late 80's and early 90's and it's a pleasure to be doing business with them again.'
About GTSI
GTSI, government's 1st choice for IT solutions, is the largest dedicated Federal government provider of computer products and broad-based information technology solutions. The Company offers access to over 150,000 information technology products from more than 2,100 manufacturers. Headquartered in the Washington, D.C. metropolitan area, GTSI provides products and services to Federal, state and local government customers worldwide. Further information about GTSI is available at www.gtsi.com.
About Sideware
Sideware recently released version 2.0 of Dr. Bean, the company's Internet customer service system. Dr. Bean, written in 100% pure Java, enhances the productivity of e-commerce web sites by creating direct real-time communication with customers over the internet. Sideware is an authorized IBM business partner and has combined Dr. Bean with IBM e-commerce products, such as net.Commerce, to provide total e-commerce solutions for small, mid-size and large corporations. Sideware is a publicly traded company on the Vancouver stock Exchange (VSE:SYD - news) Sideware Corp., headquartered in Herndon VA, is the center for the company's product sales and marketing operations.
ON BEHALF OF THE BOARD
OWEN JONES
CEO, DIRECTOR |