KPMG Joins Vantive Alliance Program
KPMG and Vantive Team to Provide Complete Solutions for the e-customer
NEW YORK, Sept. 7 /PRNewswire/ -- KPMG LLP, a leading accounting, tax and consulting firm, and The Vantive
Corporation (Nasdaq: VNTV - news), a leader in the customer relationship management (CRM) software market, today
announced that KPMG has become a Platinum member in the Vantive Alliance Program. The two companies will jointly
assess, plan, design and deliver the Vantive Enterprise suite of Web-based front-office applications for the
e-customer.
KPMG is developing a Vantive practice within its Customer Management (CM) organization, showcasing Vantive
applications in its solutions center and initially focusing on developing e-business solutions for the High Tech industry
segments. KPMG and Vantive have a long-standing relationship, and this agreement increases the scope of activity and
level of commitment between these two industry leaders. The two companies also recently teamed to deliver Vantive
QuickConnect for PeopleSoft, which enables the seamless integration between Vantive and PeopleSoft. With KPMG's
support, Vantive is the first CRM vendor certified to integrate to PeopleSoft's new Enterprise Integration Points
for CRM, so that joint customers can have more flexible and cost- effective integrations.
KPMG is actively engaged in implementing Vantive applications at major worldwide sites, such as Edify Corporation, a
leading provider of Internet and voice e-Commerce portal solutions. ``Vantive joining forces with KPMG is a winning
proposition for organizations with an enterprise vision and a need for safe and reliable deployments,' said Peter
Brown, Director of IT for Edify. ``Edify's positive relationship with KPMG, combined with the robust functionality
and scalability of the Vantive applications proves to us the value of this alliance.'
``Meeting the needs of today's e-customer requires a flexible and scalable architecture and industry knowledge for
a rapid deployment,' said Tom Thomas, president and CEO of Vantive. ``Teaming with KPMG further illustrates the
commitment to our customers to provide leading e-business solutions. Vantive is honored to join forces with a
powerhouse like KPMG to expand our presence and to help ensure the success of e-customers around the world.'
``Vantive and KPMG have worked together for quite some time,' said Joe Murray, partner, Customer
Management/High Tech for KPMG. ``KPMG's High Tech Industry practice recognizes Vantive as a key component of
our call center strategy and vital to implementing e-business solutions. KPMG has focused resources on our
relationship with Vantive because of its commitment to quality, 100% customer referenceability, and the scalability
of Vantive's architecture. The two organizations are aligned to provide leading e-business solutions for companies who
value their customer relationships.'
KPMG joins Vantive's Alliance Program at the highest level, as a Platinum member. KPMG's Customer Management
(CM) practice provides clients with integrated sales, marketing, and customer service solutions that help businesses
more cost-effectively manage the full customer life cycle -- from customer identification and attraction to service
and retention. The CM solutions provide the key business processes, metrics, organizational infrastructure and
component architecture needed to make organizations more competitive.
About KPMG
KPMG LLP is the U.S. member firm of KPMG International. In the U.S., KPMG partners and professionals provide a
wide range of accounting, tax and consulting services. As a provider of information-based services, KPMG delivers
understandable business advice -- helping clients analyze their businesses with true clarity, raise their level of
performance, achieve growth and enhance shareholder value. KPMG International's member firms have more than
100,000 professionals, including 6,800 partners, in 160 countries. KPMG's Consulting practice can be found on the
web at kpmgconsulting.com or reached through the firm's site at us.kpmg.com.
About Edify
Edify Corporation is a global leader providing Internet and voice e-Commerce portal solutions to intelligently manage
customer relationships. The company's software offers organizations the means to automate, integrate and
personalize interactions with customers through multiple channels, yielding stronger, more profitable relationships.
The company's software has been licensed to more than 1,300 organizations worldwide. Edify software is distributed
directly and through leading solutions providers, application partners, and distributors around the globe. With more
than 410 employees, Edify Corporation is headquartered in Santa Clara, Calif. with international headquarters in
London, England. On May 17, 1999, Edify Corporation announced that it has entered into an agreement to be acquired
by Security First Technologies of Atlanta, Ga. Additional information about Edify may be obtained by calling
408-982-2000 (USA) or +44 181 263 2710 (Europe, Middle East, Africa) or via the World Wide Web at
edify.com.
About The Vantive Corporation
Vantive (Nasdaq: VNTV - news) is a worldwide leader in customer relationship management solutions with more than
850 customers and $163 million in revenue in 1998. Vantive empowers companies to sell, support and service
customers through any channel of interaction the Web, call center, e-mail, or direct through sales and service
representatives. The Vantive Enterprise is an integrated software suite that leverages the Internet to increase
sales, marketing, call center, field service, help desk and web service effectiveness. The Vantive Enterprise is
differentiated by its high- performance, extremely scalable architecture; web-based solutions; and time- and
cost-effective implementations. Vantive is supported by extensive software, consulting, and service partner
programs that provide further technology and vertical expertise as well as integration support. Founded in 1990,
Vantive is headquartered in Santa Clara, California, and distributes its products in more than two dozen countries.
Contact The Vantive Corporation at 800-VANTIVE or www.vantive.com.
SOURCE: KPMG LLP |
