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Strategies & Market Trends : Gorilla Game Investing in the eWorld

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To: Brian K Crawford who wrote (289)9/10/1999 10:22:00 PM
From: Mike Buckley   of 1817
 
Brian,

an interface to let e-commerce and brick-and-mortar firms offer customer support via IM.

Is this B2B???


There's no reason it couldn't be used as B2B and B2C. It doesn't matter whether the customer being "supported" is a business customer or a consumer.

--Mike Buckley
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