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Technology Stocks : Intel Corporation (INTC)

INTC 33.62

-4.2%

Nov 20 3:59 PM EST

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To: Amy J who wrote (88121)	9/11/1999 9:20:00 AM
From: Mary Cluney	Read Replies (3) of 186894

Amy, >>>you know more than most of us<<< !!! Keep up the good work. I fully appreciate your expertise and the time you spend trying to explain this stuff. WRT to Intel in the low-end SOHO communications market - I am quite skeptical they can succeed. None of the great engineering companies get it. It is abundently clear what works and what is needed to succeed in this market. It is quite clear the product has to do what it is advertised to do and it has to be reliable. I have no doubts that Intel gets this part of the equation. But, they and a lot of the other engineering companies don't get is that it has to work right out of the box without having to take a course in communication to get it to work. The reason why America Online succeeded where IBM, MSFT, AT&T could not was in my estimation Steve Case was not primarily an engineer. He passed out all thes diskettes, and all you had to do was stick it into a computer and voila you were on the Internet and you didn't have to take a course in commincations. In the same way, the low-end communications market, need not be rocket science either. Why couldn't the hub contain the OS and act as a router/switch all in one. Why couldn't you just turn on the hub and plug into it all the devices that you want (PC's, telephones, PDA's ) and what have you without making a big deal out of it and voila you have a local or wide area network. My pet peeve is that most of these great engineering companies allow engineers to design the user interface. How many times have you encountered in a software program when it aborts for whatever reason come up with an error message like error 7486b . Give me a break. If you tell me it is error 7486b - why couln't you just tell me what that error is. And, why not just fix that error yourself in the program. Sorry for the digression. Keep up the good work - I fully enjoy your posts. Regards, Mary

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