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Non-Tech : E*Trade (NYSE:ET)
ET 16.51-0.8%Nov 21 9:30 AM EST

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To: Spytrdr who wrote (8418)9/13/1999 1:35:00 PM
From: Spytrdr  Read Replies (1) of 13953
 
E*Trade Explores Physical World Partnership
September 10, 1999
by: Gomez Staff

Never say never.... E*Trade, which has regularly downplayed the need for a physical world presence, is considering an alliance with a bricks and mortar financial firm, Dow Jones reported.
E*Trade chairman Christos Cotsakos reportedly told analysts the e-broker is looking into such an alliance, but didn?t detail the type of partnership or firm with which it is seeking.

Costaskos? comments underscore E*Trade's need to get more intimate with customers. An E*Trade executive told Dow Jones the firm was considering a number of alternatives to blend electronic trading with some level of human interaction (something that could help E*Trade position itself among the next wave of online investors, many of whom are not as Web savvy as their predecessors).

Allying with a firm that has built an extensive branch network is one option for E*Trade to pursue. A branch network would generate walk-in business and provide back-up in the event E*Trade?s systems go offline for an extended period of time.

Schwab customers, for example, are able to place trades at the firm?s branch offices (at the same price as they would pay on the Web) and get questions resolved during site outages. Roughly half of the big discounter's accounts are opened at its branches.

Stay tuned: E*Trade expects to reveal its hand within the next couple of months, the news service noted.
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