FYI, in terms of CPQ:Internet Procurement
Compaq Computer Corporation, which has purchased Oracle Internet Procurement to increase productivity and streamline business operations, joins more than 300 existing customers of the leading e-business procurement solution available today. Oracle Internet Procurement, a critical e-business application, can result in a 10 to 20 percent reduction in total purchasing costs, and yield up to a 300 percent return on investment (ROI) after the first year of deployment.
Customer Relationship Management
Oracle delivers world-class customer relationship management (CRM) solutions, currently supported by approximately 800 dedicated Oracle CRM developers. A key CRM customer win this quarter was VERITAS Software Corporation.
"By selecting to integrate Oracle applications, we are continuing our commitment toward customer responsiveness," said Ken Lonchar, senior vice president, CFO, VERITAS Software. "Oracle applications, when powered by and protected with our own application storage management solutions, will enable VERITAS Software to increase the level of knowledge across the organization and ensure that, as we continue to grow, vital information is both accessible and available at all times."
Many global customers, including Singapore's i-One.Net International Ltd., have purchased Oracle's CRM applications to more fully understand and track vital customer information throughout their lifecycles, from lead generation to post-sale customer support.
"i-One is Singapore's first multifunctional online portal that is accessible through the Internet," said Mr. K.K. Fong, chief executive of i-One.Net International Ltd. "We are pleased to work with Oracle to deliver i-One's unique, complete, business-to-business and e-commerce solutions to support our aggressive online programmes for businesses and consumers."
In the Netherlands, Oracle will be developing a complex call center solution for a "Call Center Supervisor curriculum" organized by four colleges; Hogescholl IJselland; Hogescholl Holland, School for Business Studies; Hogescholl Limburg and Hanze Hogescholl.
Oracle Applications
As companies strive to compete in today's web-centric market, many are turning to Oracle Applications' Internet-based solutions in order to become more effective e-businesses.
Significant new Oracle Applications customers in the United States include Hormel Foods, Nextlink Communications, and Starbelly.com, a business-to-business consumer "e-tailor" of custom-decorated, brand-name merchandise that can be designed and purchased on the Internet.
Numerous enterprises around the world are also using a variety of Oracle Applications' products to move into the exploding e-business market, including Creative Technology Ltd (Singapore), The Ministry of Education (Singapore), Pohang Iron & Steel Co. Ltd (Korea), and Det BerlingskeOfficin (Denmark).
Business OnLine
Since last quarter Oracle has doubled the number of customers it has signed to use Oracle Business OnLine (BOL) to host Oracle e-business applications, bringing the total to approximately 30 customers. New users include C-Bridge Communications, Exodus Communications, Inc., Financial Engines, and Marketing Out-of-the Box, Inc., a web-based company that provides back office order processing and pick, pack and ship functions to support e-commerce enterprises. Oracle BOL is the world's leading Internet application software hosting service that provides a complete end-to-end hosted solution for e-businesses.
"After an exhaustive search of the industry's Internet solution providers by company co-founder, Alison Haftl, we found that Oracle really is the most e-commerce and e-business-centric company out there," said David Newberger, president and co-founder, Marketing-out-of-the Box. "We are using Oracle's Business OnLine to host the Oracle applications that support our back-end operations. Additionally, Oracle has developed a state-of-the-art messaging center for real-time order processing and inventory management. Our relationship with Oracle has given us the complete range of solutions we need to compete, and succeed, in today's e-commerce market -- and tomorrow's."
Oracle Internet Platform
Oracle's Internet Platform, still the industry's most reliable and scaleable development platform for the Internet, continues to power today's leading web sites, including the following major first quarter customers: EMusic.com Inc., Freeride.com, Mammoth Sports Group, PurchasePro, Union Pacific Corporation, Ursus Telecom Corporation, and Women.com. Additionally, Howard Shultz &Associates International, Inc., is one of many customers that has recently purchased Oracle 8i(TM) Lite, Oracle's Internet platform for mobile computing.
"We have purchased Oracle 8i Lite in order to facilitate the web-enablement of our applications, which are used for our internal operations, as well as by our customers," said Thomas Gegenheimer, CIO, Howard Shultz & Associates International, Inc. "Since we are an international company, we chose Oracle 8i Lite for its exceptional replication features and storage capabilities, which help us manage our agents' international field operations."
"With web sales projected to reach unprecedented levels this holiday season, we needed world-class technology to match our world-class golf superstore," said Bill Albright, president and CEO of Mammoth Sports Group, parent company of MammothGolf.com. "We chose Oracle for the same reasons the biggest and best web sites do: it's scaleable, it's fast and it doesn't miss a beat. That's why Oracle does the Internet's heavy lifting."
First quarter global Internet Platform customers include: Al Ahram Beverage Company (Egypt), Department of Pediatrics, Faculty of Medicine, Siriraj Hospital (Thailand), enba plc (Ireland), The Hong Kong Securities and Futures Commision (Hong Kong), Hungarocamion (Hungary), Libro A.G. (Austria), the Provincial Electricity Authority (via Logic Company Ltd., Thailand) and the Television Shopping Network (TVSN) (Australia).
"enba plc, has chosen Oracle to power first-e, Europe's first Internet-only bank," said Xavier Azalbert, first-e. "first-e will launch in the UK in October, followed by launches in Germany, France and Spain in the year 2000, and we expect to have at least 150,000 customers after one year."
"We selected Oracle for its strong database functionality, openness in its technology, highly integrated components and its web-enabling features," said Dr. Peter Hsueh, chief iInformation officer, Securities and Futures Commission, Hong Kong.
"TVSN has had very fast growth, so we need to be able to expand or relocate offices rapidly," said Nathan Scott, TVSN Development Manager. "With Oracle we have found a partner that can match our growth rate, and adapt to our drive into e-business."
Oracle Corporation is the world's leading supplier of software for information management, and the world's second largest software company. With annual revenues of more than $9.1 billion, the company offers its database, application server, tools and application products, along with related consulting, education and support services, in more than 145 countries around the world. |
