Net Shepherd Inc WEB Shares issued 30,015,151 Sep 17 close $2.35 Fri 17 Sept 99 News Release Mr. Don Sanford reports Net Shepherd's majority-owned subsidiary, Answers.com Inc, has reached agreement with Orbital Software to use Orbital's patent-pending Organik software. It will be used by Answers.com to identify on-line experts and offer their commercially valuable expertise in both the business-to-consumer and business-to-business marketplaces. "In the roadmap that we issued in August, we wrote about the introduction of Domain Expert identification software in the areas of customer relations and knowledge management," said Don Sandford, president and chief executive officer of Net Shepherd Inc. "Orbital's software provides that capability. "This is very important," Mr. Sandford explained, "because it will enable Answers.com to charge a range of fees for providing a variety of increasingly expert answers to questions in this multibillion dollar market. The more expert the answer, the higher its potential commercial value will be." The following are excerpts from the Answers/Orbital Announcement, which was published today in Pasadena and Mountain View, Calif.: "Answers.com will be relaunched later this year," explained Answers.com's CEO, Bill Fogg. "We will be supplying Web-based services in the areas of on-line customer relations and corporate information management. There is enormous potential for us here. Computing Canada magazine reports that U.S. companies alone spent $5.5-billion last year on contracted customer support activities. Parts of this customer relations activity are already moving to the Internet. E-commerce companies will need on-line customer response capabilities with low overhead features. As Answers.com offers to meet these needs, Orbital's software will enable us to identify experts in an on-line community of possible participants. This means that we will be able to offer a high level of revenue-generating expertise to those who need quality, expert advice. The economic benefit to customers will be immediate. We are offering a high-speed response, which is based on economies of scale and the low cost and high speed of communication across the Internet." Kevin Dorren, CEO of Orbital Software, commented: "Orbital has been seeking a strategic partner that can be the flagship installation of our software on the Web. We believe that our expertise engine will provide an invaluable tool for any site that is building a strong sense of community. Answers.com's use of Net Shepherd's Virtual Community epitomizes the next generation of Web communities and we look forward to working closely with them to deliver an innovative solution." Orbital will also become an investor in the Answers.com business and will provide its experience in both the business-to-business and consumer space to extend the Answers.com offering. The deal is subject to the approval of the boards of Net Shepherd and Orbital on Oct. 8. Details have not been disclosed. WARNING: The company relies upon litigation protection for "forward-looking" statements. (c) Copyright 1999 Canjex Publishing Ltd. canada-stockwatch.com |