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Technology Stocks : Amazon.com, Inc. (AMZN)
AMZN 229.10-1.4%Dec 4 3:59 PM EST

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To: Mark Fowler who wrote (78540)9/24/1999 11:43:00 PM
From: Alomex  Read Replies (1) of 164684
 
I've always considered Amazon to be optimistically valued but never completely disconnected with reality (with the possible exception when it hit $200 pre-split, and when they failed to post profits after the stellar X-mas quarter last year). But my latest experience with Amazon as a customer is making me reconsider that.

I ordered three items over the summer. The first one was listed as "usually ships in 1-2 days" the other two as "usually ships in 1-2 weeks".

The first item arrived four weeks after ordering it, the second five weeks after. The third one I cancelled the order today, eight weeks after placing it.

You would think that after over a quarter billion bucks spent in warehouses and software, they could (a) ship items timely, (b) charge less than $12 for shipping a CD a mere 500 miles north and (c) have their software update estimated shipping times so that other customers are not disappointed as I was, (the item ordered eight weeks ago and cancelled today still appears as "usually shipping in 1-2 weeks").

Makes you wonder if these guys have their act together.
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