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To: RikRichter who wrote (5)9/27/1999 9:55:00 AM
From: Kip   of 12
 
Prodigy Internet to Increase Network Capacity by 100% in the Next 100 Days
9/27/99 9:15:49 AM
WHITE PLAINS, N.Y., Sep 27, 1999 (BUSINESS WIRE) -- The number of new members getting online at Prodigy Internet is climbing fast and, in anticipation of even greater member demand, Prodigy Communications Corporation (NASDAQ:PRGY) unveiled new plans today to increase its dial-up network capacity by 100% by the end of the year.
"Our number one priority is our members' online experience," said Prodigy's Chief Technology Officer Bill Kirkner. "Our plans are to increase dial-up capacity by one-third in the next two to three weeks alone. The member growth we've seen over the last two months requires an accelerated capacity plan to match our additional growth trajectory."

The additional capacity goes beyond Prodigy's normal day-to-day expansion efforts. The planned increases would support a subscriber base considerably larger than Prodigy's current size. In addition to the network expansion, this effort includes additional local access lines that members use to dial through Prodigy to get onto the Internet.

Prodigy also plans to increase its online and 800-number technical support staff to provide maximum support availability to the entire Prodigy member base. Additionally, the influx of new Prodigy members calls for expanded capacity for popular Prodigy services including Prodigy Chat, Prodigy Instant Messaging and community bulletin boards.

While Prodigy network monitoring and testing reports that 95% of Prodigy's Internet access calls are successfully completed on the first attempt, some specific areas of the country have encountered heavier log-on traffic due to faster-than-normal growth. The 100%-in-100-days strategy will provide increased access volume in these areas as well.
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