Open Market Announces New Version of Transact
Battle Tested Internet Commerce Engine Enhances Ability to Conduct Global Internet Commerce
BURLINGTON, Mass., Sept. 28 /PRNewswire/ -- Open Market, Inc. (Nasdaq: OMKT - news), the market share leader in Internet commerce software, today announced the immediate availability of Transact(TM) 4.2.1, the newest update of Open Market's leading transaction processing, order management, and customer service software for conducting global commerce on the Internet. Transact 4.2.1 provides a strong, reliable platform with enhanced customer service, German, French, and Italian language kits, as well as support for European Value Added Tax (VAT) calculations. The upgrade also offers additional platform support and ease-of-use features for IT managers.
``We are pleased to make this enhanced Transact platform available in time for our customers to ready their stores for the global holiday rush of 1999,' said Jeff Bussgang, vice president of Marketing, Open Market, Inc. ``Transact supports some of the highest volume e-commerce sites on the web, such as AOL.com, the Wall Street Journal Interactive Edition and Lycos. These enhancements will provide that the businesses using Transact can continue to meet the changing demands of global customers during holiday season 1999 with a high level of customer service, flexibility, and responsiveness.'
Transact 4.2.1 features the following enhancements:
* New customer service features that provide additional mechanisms for
online issue resolution,
* International capabilities including, optional language kits for several
European languages, including German, French, and Italian, European VAT
calculations across member states, and support for the "sales
transaction" used in many Asian countries,
* Over 300 other enhancements such as advanced buyer-flow functionality,
sales agent support, and platform support for the latest versions of
Oracle, Sybase, Solaris, and Netscape.
``Producing and marketing a wide variety of computer products worldwide, requires that we be able to provide our customers with the highest level of quality, reliability, support, and service,' said Pyramyth Liu, director of sales, Internet Commerce for Acer America. ``With Transact, we are able to do just that. Transact supports multiple languages, currencies, payment methods, and business models simultaneously, providing the built-in functionality needed to build a complete, world-class Web business.' |
