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Technology Stocks : Dell Technologies Inc.
DELL 129.98-6.2%Dec 12 9:30 AM EST
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To: rudedog who wrote (143186)9/29/1999 5:59:00 PM
From: D.J.Smyth  Read Replies (1) of 176387
 
also, rude, on 6/22/99 Giga reported "Dell Most Trusted Vendor in U.S." in a report.

The current report was actually released two weeks ago. Giga then retracted the entire report after conversations with Dell (company was unable to substantiate their audacious claims). Today they post the report again without first contacting Dell to discuss the data.

Now how the heck could Dell go from "The Most Trusted" to Vendor Watch less than 60 to 70 days later (assuming they compiled their data in July/August for reporting in September) - surely you know how long it takes for accurate information to flow from operations and into the public. And it's rarely 60 to 70 days - especially given the complex nature of the data in which Dell is moving. It is generally more like six months for breakdowns to become fully evident. And currently there is no such solid data (IDC and the Gartner Group uses actual numbers on actual parts, not hollistic feel good surveys over the internet which, by the way, can be manipulated by one party if that party has access to numerous posting sites - thus balancing the scale against) available from the respectable organizations to show that Dell's service is subpar.

Does this sound like a company who has IT managers best interest in mind?
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