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Technology Stocks : Dell Technologies Inc.

DELL 138.94

0.0%

Dec 5 9:30 AM EST

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To: stock bull who wrote (143377)	9/30/1999 4:54:00 PM
From: calgal	Read Replies (1) of 176387

Larry: I think the market has over-reacted to this report... I have not found many companies that did not have service issues, of some kind. Dell has grown very rapidly and that will continue, I believe. I would think service issues are isolated cases rather than the norm. But Dell should use this opportunity to continue to examine their internal operations. That is a challenge that all growing organizations face. This is nothing new. I would think they are all ready dealing with these issues daily. Dell is continuing to win major contracts. I think this has been taken out-of-proportion. In my dealings with Dell by phone, I have found them to be professional, qualified and knowledgeable. If this is an exception to that rule or if the service is not where it should be, I would take that up with a Manager. I don't think they consider feedback as some that is trivial,do you? My two cents worth... :) Leigh

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