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Pastimes : Computer Learning

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To: Junkyardawg who wrote ()	9/30/1999 8:12:00 PM
From: mr.mark	Read Replies (1) of 110652

i had a problem last night with 'cleansweep', a component of norton systemworks. basically, it was freezing upon opening. i went right to symantec's knowledge base, looked through the posts that pertained to cleansweep, couldn't find an answer and posted my question to a tech. this morning i received a posted response from an online symantec tech referencing a repair bulletin. i learned that i had a 'corrupt drive map' and i was instructed perfectly on what file to delete and what files to run to rebuild the drive map. it took all of 5 minutes and i was back in cleansweep doing other good maintenance items to my system. i was very pleased with the online service and support and wanted to share that fact with anyone who may be interested. symantec has never disappointed me. :) mark

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