Dell Technologies Inc. Message Board

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Technology Stocks : Dell Technologies Inc.

DELL 115.41

-5.4%

3:59 PM EST

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To: stock bull who wrote (143377)	10/1/1999 1:39:00 AM
From: stockman_scott	Read Replies (1) of 176388

stockbull: I agree that DELL should aggressively address the Giga report. DELL is not perfect but IMO Mr. Enderle may have not done his homework before releasing his service report. IMO, Gartner Group and Forrester have more credibility than the 'new kid on the block' -- Giga. Here are some interesting comments on DELL's ability to provide outstanding service.... zdnet.com I expect that DELL's management will give service a high priority in the months ahead. It is tied into customer loyalty -- a VERY important thing to DELL. It is much more cost effective to keep a satisfied customer than to prospect for new ones all the time. It is amazing that DELL ranks towards the top of many other product quality and customer experience surveys. ANALysts can make mistakes. And I'm not just talking about investment banking analysts either <VBG>... Best Regards, Scott

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