Wal-Mart Message Board - Msg: 11438188

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Non-Tech : Wal-Mart

WMT 102.31

+0.7%

Nov 4 3:59 PM EST

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To: Robert J Mullenbach who wrote (895)	10/4/1999 12:54:00 PM
From: James Strauss	of 1166

Robert: Customer service has always been one of Walmart's hallmark qualities... This will serve it well on the internet where customer service, selection, and price are the cornerstones of a successful E-Tailer... You got a $4.59 item for free... It costs about $2.75 at wholesale for Walmart... They made a friend for life... You will spend hundreds and maybe thousands of dollars at Walmart in the future... You will also tell many people about the great customer service you received... A small price for Walmart to pay for repeat customer acquisition... Jim

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