Xenos Group makes e-commerce easy for Manulife
Xenos' Documorph™ software helps deliver insurance over the Internet.
Toronto, Ont. (June 10, 1999)- Xenos Group, a North American provider of e-commerce document presentment solutions, today announced that Manulife Financial is now using Xenos' Documorph™ software to enable insurance agents and brokers to do business via the Internet. Thanks to Documorph's ability to maintain the document fidelity and corporate branding of paper-based documents, Manulife will be able to offer better service to its customers from coast-to-coast.
"Xenos Group is proud to make e-commerce easy for Manulife and its agents, brokers and customers," said Martin Heenan, president of Xenos Group. "Like other innovative North American organizations, Manulife knows that electronic document presentment can mean dramatic cost savings and superior customer service."
Documorph, the virtual Internet printer™, transforms policy statements from IBM's Advanced Function Presentation (AFP) on mainframes to Adobe's Portable Document Format (PDF). This means that electronic versions of Manulife policies will look exactly like the paper-based originals, and can be retrieved from a desktop over the Internet as PDF files. An agent can then retrieve documents through a secure Web site.
"Before we implemented the Xenos solution, Manulife agents had to wait for documents to arrive by mail," said Walter Warford, Project Manager for Information Systems at Manulife Financial's Individual Life Center. "Documorph will save both time and money -- enhancing the productivity of our staff and delivering better, faster service to our customers."
Xenos Group's flagship product, Documorph transforms documents -- exactly as they appear in print -- for the Web without the cost of replacing systems or changing existing applications. Documorph enables e-commerce, 1:1 marketing and the presentation of any document to the Internet. Documorph supports a variety of distribution options, making it possible to integrate electronic printing, e-mailing, CD-ROM creation and Web site services all in one system.
Documorph reduces the costs of document/statement distribution by delivering traditionally printed documents to new channels like the Internet. Documents that were mailed monthly are now easily and securely accessible from the Web, e-mail or fax without the significant costs of paper and postage.
About the companies:
Manulife Financial (The Manufacturers Life Insurance Company and its subsidiaries) is a leading provider of financial protection products and investment management services to individuals, families, businesses and groups in selected international markets. Manulife Financial operates in 14 countries worldwide, with more than 27,000 employees and agents. Funds under management by the Company and its subsidiaries were $98.5 billion as of March 31, 1999.
Xenos Group (www.xenosgroup.com) is an innovative provider of e-commerce document presentment software and solutions. Founded in 1979, the company has the ability to convert print or data streams into any digital output media on any platform. Large organizations with high volume document requirements use this technology to save millions of dollars every year through the electronic reproduction and distribution of branded customer-contact documents such as bills, policies and statements. Xenos Group's Documorph™, the virtual Internet printer™, enables e-commerce by electronically presenting documents to the Web.
Press Contacts:
Angela Vanderburg
The Xenos Group Inc.
Ph: (905) 709-1020
Email angelav@xenosgroup.com
Press Contact:
Bob Pickard
Environics (Media only)
Ph: (203) 325-8772
Email rpickard@environics-usa.com
Press Contact:
Tom Nunn
Manulife Financial
Ph: (519) 747-7000, x8578
Email tom_nunn@manulife.com
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