Company Description
We are a leading provider of order management and service provisioning, or
O&P, solutions for next-generation telecommunications service providers. Our
Telecom Business Solution, or TBS, software is a comprehensive O&P solution
that encompasses all of the functions necessary to fulfill customer requests
for telecommunications service. Currently, we have over 50 customers including
market-leading competitive local exchange carriers, or CLECs, such as
Allegiance Telecom and GST Telecommunications; broadband backbone providers,
such as Qwest Communications and Williams Communications; incumbent service
providers, such as GTE and ALLTEL; long distance providers, such as BellSouth
and Ameritech; and new data CLECs such as HarvardNET and GTE Global Networks
Infrastructure.
We developed our TBS software to address the complex O&P needs of next-
generation service providers using an open architecture, which facilitates
customization and integration with existing software applications by our
customers, partners, and third parties. Next-generation service providers offer
a bundled set of telecommunications services, including local exchange, private
line, domestic and international long distance, enhanced voice, data and a full
suite of Internet services. Based on recent industry reports, we estimate the
worldwide spending on third party O&P solutions by these next-generation
service providers will grow by over 40% per year to $1.2 billion in 2001.
Founded in 1992, we have leveraged our expertise in building and deploying
mission-critical, enterprise-wide applications to build a software company
focused on providing commercial, off-the-shelf software to the
telecommunications industry. We began development of an ordering and
provisioning solution in early 1994 in conjunction with ALLTEL, an incumbent
service provider upgrading its legacy operations support system infrastructure.
This initial product release was focused on the long distance access and
private line business of incumbent service providers and competitive access
providers. In response to the needs of the CLEC market created by the
Telecommunications Act of 1996, we expanded our product line to support the
resale and wholesale of local exchange and long distance services. In early
1997, we expanded our TBS software to support convergent voice and data
services. Throughout 1998 and 1999, we enhanced our TBS software to provide
support for the ordering and provisioning of Internet protocol, or IP, based
networks and services.
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