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To: ig who wrote (3946)	10/8/1999 11:32:00 AM
From: Gibbons Burke	Read Replies (5) of 17977

If anyone - anyone experiences QCharts crashing, we want to fix this. That is not tolerable for us, but we can't fix it unless we know it is happening and require your cooperation to get it nailed. What we need to nail down a crashing bug is a Dr. Watson crash log. This windows utility can be run before running QCharts by typing "drwatson" into the DOS window. Then when QCharts (or any application) crashes, it writes out an autopsy report to disk that can help us figure out why. Email the Dr. Watson log to qcbugs@quote.com and we can get that fixed. We have zero tolerance for crashing in the application. Thanks, -- Gibbons

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