More MSTG News...
Tuesday October 12, 7:04 am Eastern Time
Company Press Release
Mustang.com Announces the Next Generation of the Award-winning Mustang Message Center Platform -- Version 3.0
Version 3.0 Paces Market Demand for Increasing Power and Support of Industry Standard Technologies
BAKERSFIELD, Calif.--(BUSINESS WIRE)--Oct. 12, 1999-- Mustang.com, Inc. (Nasdaq:MSTG - news) today announced the release of Mustang Message Center v3.0. With an increasingly advanced architecture, expanded scalability and additional functionality, the award-winning software platform extends its technology lead in the e-mail management segment of the eService infrastructure market.
The Mustang Message Center e-mail management platform has been widely accepted as the industry leader with respect to ease of integration, intelligent workflow management and proven dependability for mission-critical eService applications. Mustang Message Center v3.0 continues this tradition of excellence with additional features that translate directly to increased customer satisfaction.
Among the features added to Mustang Message Center v3.0 are support for the Oracle database platform, a new administration and configuration interface, Mustang Manager(TM), designed as a Microsoft Management Console snap-in, and Windows NT event logging capabilities. The new Mustang Manager is based upon an expanded Message Center Architect API, enabling seamless integration of Message Center system configuration and administration utilities with other enterprise-level eBusiness and eService solutions -- an industry first.
Mustang.com Vice President of Engineering Scott Hunter stated, ``Companies are racing at a breakneck pace to maintain their service quality online. They are being severely tested by tremendous demands on their technology and customer service infrastructures. A product like Mustang Message Center v3.0 brings additional resources to bear on the issue. Its ability to freely support existing ERP and CRM technologies unifies an organization's efforts, and is in most cases unique among eService applications. Companies demand from us that our technology work with premier business applications like Oracle databases and Windows NT systems to increase workforce productivity. We deliver to the benefit of the customer, ours and theirs.'
These enhancements allow greater enterprise scalability and system knowledge for administrators. Additional features support a more efficient service process, a flexible administration security access model, and an improved Java Agent for non-Windows users.
``The integration of Version 3.0's new technologies, each of which alone offers key benefits to the service-driven company, is impressive when taken in total. The efficiencies, the ease of integration, and the administrator empowerment all translate directly to an enriched customer experience. The companies that invest in technology solutions will shine as products like Mustang Message Center infuse their service structure with market-defining quality,' explained Mr. Hunter.
Mustang Message Center v3.0 is currently available to new customers or as an upgrade for existing customers.
About Mustang.com and Mustang Message Center
Mustang.com enables loyal, high quality customer relationships through the design, development and support of Internet and e-mail based customer management software applications. Mustang Message Center is an award-winning eService solution that improves e-mail management in mission-critical, high-volume customer service operations. The Mustang Message Center is actively utilized for 24x7, mission-critical customer service, by more than 290 companies, supporting hundreds of thousands of transactions every day. Corporate headquarters are located at 6200 Lake Ming Road, Bakersfield, CA 93306 with offices in Boston, MA, Chicago, IL, Los Angeles, CA, Miami, FL, Atlanta, GA, New York, NY and Washington, DC. Inquiries can be addressed via voice, 661-873-2500; fax, 661-873-2599; or e-mail, info@mustang.com. Additional information is available from Mustang.com on the Web at mustang.com.
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Contact:
Mustang.com, Inc., Bakersfield
Bob Allman, 661/873-2559
bob.allman@mustang.com
or
Continental Capital & Equity
Dodi B. Zirkle, 407/682-2001
dodi@insidewallstreet.com |
