NT got DWDM, NN got earlier ATM portion :
e.spire Forges Ahead with Multiservice Network
e.spire Communications Inc. is shaking things up in the business telephony services market ? and it?s doing so with technology supplied by Newbridge Networks.
A Dynamic Competitor
e.spire is an integrated communications provider (ICP) competing with established telecom companies to deliver cutting-edge services to clients. The company offers small- and mid-sized businesses, including the SOHO (small office, home office) market, attractive rates for both traditional voice services and advanced data services including ATM (asynchronous transfer mode), frame relay, and high speed Internet access.
e.spire has installed 135,000 small business and home office access lines in more than 35 American markets. It is seeking to install an additional 100,000 by the end of 1999, particularly in the mid-Atlantic region where new fiber optic lines will provide additional speed and capacity.
The ICP?s growth is driven by several business challenges that carriers across the United States and around the world are facing. Albert Ng, Senior Vice President of Engineering at e.spire, sums up best the factors that are driving e.spire to expand rapidly and explains how it can do so using a multiservice platform.
?Customer demand and the changing marketplace are our primary expansion drivers,? explained Ng. ?The customers are asking for various services other than just a plain old transport. On top of that they want one-stop service from a single company. So, from our perspective, we have to provide a multitude of services ? value enhanced services ? to the customer.
?The other side of the equation is that, from a networking perspective we are going to have to cut costs as much as we can and the way to do it is to simplify the network and unify the network rather than having overlay networks. We are going to have to consolidate them into a single network that cuts network costs from a capital and operational stand point.?
First Out of the Gate
e.spire was the first ICP to offer coast-to-coast ATM services in the U.S., using a Newbridge multiservice platform for frame relay and ATM. The broadband network was designed to meet demand for high speed data applications, and to alleviate problems with older networks that were never designed to handle high bandwidth data. Customers were easily able to switch from low speed services to a broadband network that offered both improved quality and the ability to deliver cutting-edge applications and services in a cost-effective manner.
A Running Start
e.spire?s confidence in its infrastructure reflects a similar confidence in Newbridge. When the company began operations (as American Communications Services Inc., or ACSI) from scratch six years ago, there was no legacy infrastructure to worry about. e.spire was able to design an infrastructure from the ground up; one that integrates technologies that have been in use for years with newer technologies capable of supporting emerging high speed applications.
Because of the extremely competitive marketplace, e.spire needed a single network platform that had plenty of room for growth. It wanted carrier-grade equipment that could handle traditional high bandwidth applications, but it did not want to build an Internet network, a frame relay network and an ATM network and then have to worry about migrating them together. e.spire also needed a standards-based platform to ensure seamless interoperability with other providers, both domestic and international.
The company?s search led directly to Newbridge Networks. e.spire has since deployed 45 MainStreetXpress 36170 Multiservices Switches throughout key markets in the American southeast and southwest to create a high speed data network. Because the 36170 supports both frame relay and ATM, the platform allowed e.spire to fulfill its strategy of consolidating frame relay, multimedia ATM, and Internet traffic onto a single network. The provider got the bandwidth it needed, and enjoyed substantial cost savings because it did not have to run three separate networks.
?The benefits of the 36170 come in two flavors,? said Ng. ?The first obviously is the technical superiority, the scalability, the cost-effectiveness, the upgradability. I think the second has to do with the support that we get from the team at Newbridge, both from a technical aspect as well as an administrative aspect.
?Newbridge has been able to let e.spire put together an ATM backbone network that would allow our network to converge, and integrate all kinds of applications, including data and voice, together in a single unified network. That will give us tremendous economies of scale and significant savings in operational as well as capital costs.?
Multiservice Management
e.spire?s integrated network is managed by the MainStreetXpress 46020 Network Manager. The technology?s partitioning capability gives customers the option of viewing and managing portions of the network that carry their services ? the kind of added value capability that clients like.
?The 46020 gives us the simplicity of a management tool from the standpoint that it gives us a single system from which to manage the entire network,? said Ng. ?We can look at the 46020 and see the entire network: where the alarms are and the status of the network. It also gives us a single depository for all the logical and physical network information.?
Service Introduction ? Fast and Easy
The Newbridge network management system helps e.spire stay at the leading edge of a very competitive industry. Newbridge technology makes service provisioning fast and flexible and allows e.spire to provide a range of value-added services and service level guarantees to customers.
As an example, e.spire recently launched a data service with a guaranteed service level agreement (SLA) of 99.95 percent availability ? a first in this fiercely aggressive marketplace.
?We have been bombarded by customers asking for SLAs as a means of assurance for the reliability of the service that we are providing to them. The demand has been there and now we are delivering. Originally, we had an internal agreement with marketing to measure the performance for at least a three-month period until we were comfortable with the network performance and before we actually extended agreements to customers.?
Ng attributes the launch of this service to several features of the Newbridge solution.
?The 36170 allows e.spire to provide an SLA for three specific reasons,? Ng explained. ?Number one has to do with the reliability of the equipment itself. The second is that the 36170 provides redundant pathing; if one path fails you go to another path. The third is due to the Resolve package from CrossKeys, a Newbridge Affiliate. Specifically the Resolve package allows us to measure the end-to-end performance objectives of the customers.?
New Customers, New Services
Recently e.spire was selected by PictureVision to provide nationwide Internet access and a backbone network service for PictureVision?s new digital photofinishing service, PhotoNet. PhotoNet technology provides the foundation for digital photography services such as Kodak PhotoNet Online, as well as future applications such as America Online?s ?You?ve Got Pictures? Services and Sony?s ImageStation on PhotoNet.
PictureVision, a subsidiary of Eastman Kodak Company, will rely on e.spire?s Tier 1 Internet protocol backbone and access services, and its high speed frame relay and dial-up Internet access to move digital photographs electronically between customer-designated Internet addresses and PhotoNet photofinishers nationwide. The potential market is huge; PictureVision photofinishing partners account for more than 50 percent of all rolls of film processed in the U.S.
?This is one of the many services that we envision the Internet and our frame network will allow the marketplace to progress. This is the value-enhanced services that we want to provide rather than native transport,? said Ng.
?Essentially the PhotoNet service is providing the public with the ability to view their developed films on Internet sites. What we are providing to PictureVision is a frame relay network that will allow them to provide this capability to the public.?
In choosing e.spire, PictureVision has opted for a networking company with a single nationwide infrastructure, uniform local access and cost-effective pricing.
?We are proud to be selected by PictureVision to provide end-to-end network services for PhotoNet,? said Tony Pompliano, e.spire Chairman and CEO. ?We believe that our advanced network backbone and high speed access services will play a major role in driving the growth and popularity of this next generation service.?
Future Success
Newbridge will continue to work closely with e.spire as it grows ? expanding its footprint and adding new services to meet customer demands. To date, this has been a relationship that has reaped mutual rewards.
?I feel like Newbridge and e.spire have a very close relationship,? explained Ng. ?We share our strategic directions with each other. We have regular get-togethers to look at what the future holds for both companies and to find a mutual path going forward. Newbridge looks at what e.spire wants and we look at what the technology has to offer. We combine the two and merge them into a direction that can be mutually beneficial to both companies.
?Additionally I think the whole industry is moving to a merged network with data being the premier application. Our direction is to have a merged network with all applications piggy-backed on top of a single unified network. Having Newbridge as our partner is good. I think they have the technology. They have the know-how and they have the support to bring us to that final destination.? -------------------------------------- SuperComm, ATLANTA, Georgia, June 9, 1998 -- Newbridge Networks today announced that it is providing a high-performance network solution that has enabled three North American telecommunications service providers to create InterconX? a multiservice asynchronous transfer mode (ATM) network that spans Canada and the United States. Through InterconX, the three carriers can offer their customers advanced business services and seamless, fully managed virtual private networks (VPNs).
Earlier this year, e.spire? Communications, Inc. (formerly ACSI), IXC Communications and fONOROLA Inc., all of whom are customers of Newbridge Networks, announced the formation of a consortium that is designed to offer services that will meet customers' current and future demand for enterprise-wide, bandwidth-intensive applications, such as local area network (LAN) interconnection, frame relay, videoconferencing, e-commerce, distance learning, telemedicine and Internet access.
"InterconX will set the pace in terms of performance, capacity and service," said Ben Scott, President and CEO, IXC Communications Inc. "Data communications is a global challenge, and through this kind of innovative, international alliance with other aggressive leaders in network communications, we will expand IXC's commitment to innovative service development, world-class network engineering, and exceptional service delivery. Building on the foundation of InterconX, IXC will provide WAN connectivity services, virtual private data network services, frame relay and ATM, as well as IP services."
Customers will also benefit from having a single point of access, providing seamless, cost-effective solutions for all of their communications requirements. Customers can order any data service, including ATM and frame relay, from any of the three consortium members, who will in turn provision their customers' entire enterprise voice and data networking needs.
The services will be provided over a network that is comprised of more than 60 Siemens / Newbridge MainStreetXpress? 36170 Multiservices Switches, a high-capacity multi-service, multi-access platform, designed to support services such as cell relay, frame relay, circuit emulation, and Internet Protocol (IP). Network management will be handled by the industry-leading MainStreetXpress 46020 Network Manager. The MainStreetXpress 46020 Network Manager enables operators to control network equipment using point-and-click path and parameter configuration. Operators can remotely configure nodes, monitor real-time operations, set up and manage path routes, perform diagnostics, and isolate and manage conditions that may alter the network's efficiency.
"As a facilities-based integrated communications provider, e.spire has contributed to the explosive growth of the Internet and high-speed data services," said Jack Reich, President and CEO, e.spire. "With InterconX, we believe we are creating a vast, powerful network infrastructure that can meet our customers' needs for bandwidth and robust, integrated services well into the next century."
The Newbridge solution is a fully standards-compliant, reliable network that offers round-the-clock monitoring, technical support and proactive troubleshooting. It also enables partitioning, a necessary feature for the delivery of VPNs, and a cost-effective way of managing resources, customers and operations personnel. Partitioned management services enable the three consortium members to extend their service management functions to their service provider partners, who in turn can partition and configure services for end users directly.
"By using open, standards-compliant technology and interfaces, the Newbridge solution has enabled three distinctly different companies to cost-effectively offer enhanced applications that will benefit all areas of society, including business, education, medicine and home communications," said Mike Pascoe, Executive Vice President and General Manager, America's Region, Newbridge Networks. "We will continue to work closely with the consortium members to ensure we meet their customers' changing needs for bandwidth-intensive applications, both now and in the future."
e.spire Communications, Inc. (Nasdaq: ESPI) is one of the fastest growing companies in the United States with revenues of US$59 million in 1997. Headquartered in Annapolis Junction, MD near Washington D.C., e.spire is a leading provider of integrated communications solutions, offering dedicated access, local dial tone, long distance, advanced data, Internet and networking solutions. More information is available at www.espire.net on the Internet.
IXC Communications Inc. (Nasdaq: IIXC) is based in Austin, Texas. IXC's network-based delivery solutions are designed to address the speed and capacity requirements of the global communications market. Having recently completed the U.S.'s first new coast-to-coast fiber optic network in a decade, IXC Communications, Inc. is at the forefront of the industry's new class of emerging carriers. IXC's offerings include private line, broadband, Internet and long distance switched and dedicated services. IXC is a publicly traded company listed on Nasdaq under the symbol IIXC. IXC's Web site is located at www.ixc-comm.com.
fONOROLA Inc. offers its customers a full range of high-quality, competitively priced voice and data communications services. Headquartered in Montreal, the Company operates switching centres in Vancouver, Calgary, Toronto, Seattle, Buffalo and New York City, and, through its wholly-owned U.S. subsidiary, fONOROLA Corporation, is a licensed facilities-based carrier in the United States.
Newbridge Networks (NYSE: NN; TSE: NNC) designs, manufactures, markets and services networking solutions to organizations in more than 100 countries. Newbridge leverages its relationship with 16 Affiliate companies and strategic alliances with Siemens and 3Com Corporation to deliver seamless, end-to-end solutions. Newbridge customers include the world's 250 largest telecommunications service providers and more than 10,000 corporations, government organizations and other institutions. Founded in 1986, the Company employs more than 6,000 people on five continents. News and information are available at www.newbridge.com.
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MainStreetXpress is a trademark used exclusively by Siemens AG and Newbridge Networks Corporation under license for their comprehensive solutions in broadband communications. No agency relationship, partnership, or joint ownership of a legal entity is to be inferred or implied by the use of the term "Alliance".
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