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Technology Stocks : Dell Technologies Inc.
DELL 120.49+0.7%Jan 16 3:59 PM EST
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To: rudedog who wrote (144551)10/14/1999 8:32:00 AM
From: Sig  Read Replies (1) of 176387
 

>>> Kemble -
I'm very confused by your post. I regarded MSD's comments about
service as more of an advisory, almost a warning.
MSD just said DELL is not going into the service business - It is not core DELL business. >>>>
Dog: IMO Dell is oriented to eliminate the service business
for their product by producing non-failing items/systems and by
letting owners use the web to identify and correct problems
on their own. Finding what the problem is (by dialing in to the Dell site) provides half the solution at 1/2 the cost of
sending service men out to a site to fix an unknown problem.
But there is plenty of work for IT people to get systems or configurations to 'talk' to each other.
Service should not be a growth area for Dell except that
they will be producing such a much greater quantity of
systems (like servers and storage) in the future.
Sig
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