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To: Gottfried who wrote (6301)	10/14/1999 7:33:00 PM
From: Tom Trader	Read Replies (4) of 110583

Gottfried and all -- since you were so helpful with my excel problem, let me push my luck and see if you have any suggestions regarding dealing with a problem that I am having with my computer. My computer has an AMD K6-3 400MHZ processor, 128 Meg RAM and I use a dual monitor set-up with WIN98. I typically have the following open during the day while I am trading -- three browser windows, excel, qcharts-- a real-time quotes and charting program, qlink -- a feed into excel, eudora, and another program that enables me to trade futures on-line. The problem that I have been having is unexpected crashes especially of Netscape(4.08) and less often IE5.0 -- in fact, the former became so bad that I have almost given up using it and have become reliant on Explorer. The other frustrating thing is that when Netscape crashes, it comes up with the usual "illegal operation" box and when I close that one --usually a Netscape.exe error -- another box opens up indicating a "kernal32 error" -- and this latter box will not close so the only way that I can get rid of it is to re-boot the computer. Given that I am a full-time trader, you can imagine how unsettling it is to have to face these problems right in the middle of a trade as I am monitoring its progress. Someone suggested that the problem with the crashes is being caused by over-heating -- so I removed the cover and got a fan to blow air to provide additional cooling -- this was his suggestion -- but it did not make any difference. I have checked for any virus and there does not seem to be any problem in that regard. Yesterday I installed Norton's Crash Guard and that did seem to reduce the crashes though it occurred a couple of times -- on one occasion Crash Guard came up with a message "stack overflow". I have no idea what that means or what I can do to reduce the likelihood of it repeating. I would welcome any suggestions as to how to I can make my system more stable.

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