October 19, 1999 08:20
Outpost.com Adds High-End Consumer Electronics Customer
Service, Delivery Key to Tweeter Introduction to Internet
Joint Venture Launches Innovative Integration of Clicks & Mortar
KENT, Conn., Oct. 19 /PRNewswire/ -- Outpost.com (http://www.outpost.com) has added high-end consumer electronics to its popular retail site. The new store branded as, Tweeter@Outpost.com, is the result of the joint venture announced in August with Tweeter Home Entertainment Group, Inc. to market a broad selection of audio, video and consumer electronics over the Internet. This new site brings authorizations from top name manufacturers such as Advent, Aiwa, B&K, Bose, Boston Acoustics, JVC, Mission, Monster Cable, Panasonic, Philips, Pioneer, Samsung, Toshiba and others. Authorization to sell Sony products is pending review by Sony management of a Sony Showcase built within the new store. This enables Tweeter@Outpost.com to offer extensive product selection as well as manufacturer backed service, support and warranties to online customers.
"We chose Outpost.com because of their success in managing and delivering high-end technology purchases, quickly, with excellent service and support," said Jeff Stone, President and Chief Operating
Officer of Tweeter Home Entertainment. "Outpost's ability to provide an online shopping experience that makes consumers feel comfortable making big ticket purchases was key to our decision to partner."
Tweeter@Outpost.com provides a new e-tailing model between the leading global Internet-only retailer of computer hardware, software and accessories and a specialty bricks and mortar retailer of top-quality
consumer electronics merchandise.
"With five years under our belt, we have quality backend support and an infrastructure that provides a high-end customer experience," said Bob Bowman, President and CEO, Cyberian Outpost Inc. "Our free
overnight delivery further supports this commitment to true customer satisfaction."
About Outpost.com
Outpost.com has been at the forefront of e-commerce since 1995, setting the standard for online customer experience. Outpost.com builds trust with its customers at every point of contact.
TruePrice guarantees that the price you see is the price you pay. Customers know the exact price, the TruePrice, of their order when they add items to their shopping cart. As part of its TruePrice policy, Outpost.com offers free next day shipping to all U.S. customers and the ability to order in-stock items until midnight Eastern Time for free next day delivery. Outpost.com also offers a 30-day money back guarantee, 24-hour real people Customer Service Center open Monday 8 a.m. through Saturday 5 p.m. EST. and a full-encrypted secure server. Bizrate.com consistently ranks Outpost.com #1 for customer service. Outpost.com now features over 170,000 SKUs. Outpost.com is owned and operated by Cyberian Outpost, Inc. (Nasdaq: COOL).
About Tweeter Home Entertainment Group, Inc.
Tweeter Home Entertainment Group, Inc. is a specialty retailer of mid to high-end audio and video consumer electronics products. The Company operates 74 stores under the Tweeter etc, Bryn Mawr Stereo & Video, HiFi Buys, Home Entertainment and DOW Stereo/Video names in the New England, Mid-Atlantic, Southeast, Texas and Southern California markets, respectively. The Company's stores feature an extensive selection of home and car audio systems and components, portable audio
equipment, and home video products, including large screen televisions, DVD players, digital satellite systems, video cassette recorders and camcorders.
Tweeter Home Entertainment Group, Inc. (Nasdaq: TWTR)
This release may contain forward-looking statements that are subject to certain risks and uncertainties. Such statements are based on management's current expectations and are subject to a number of
factors and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements, especially when measured on a quarterly basis. The Company cautions
investors that there can be no assurance that actual results or business conditions will not differ materially from those projected or suggested in such forward-looking statements as a result of various
factors, including, but not limited to, the following: (i) technological difficulties (ii) our early stage of development, (iii) competition, (iv) our ability to expand internationally, (v) uncertainty regarding the continued growth of the Internet and online commerce, (vi) uncertainty regarding governmental regulation and (vii) reliance on strategic alliances.
SOURCE Outpost.com
/CONTACT: Adam Paige of Cohn & Wolfe, 212-598-3687 ,
adam_paige@nyc.cohnwolfe.com for Outpost.com; or Edee Wollin of Outpost.com,
860-927-8344, ewollin@outpost.com/
/Web site: cohnwolfe.com |
