CLARIFY ANNOUNCES RECORD THIRD QUARTER 1999 REVENUE AND EARNINGS REVENUE UP 84 PERCENT AND NET INCOME UP 195 PERCENT YEAR-OVER-YEAR    SAN JOSE,  Calif., Oct 21, 1999 /PRNewswire via COMTEX/ -- Clarify Inc. (Nasdaq: CLFY), the world's second largest provider of front office solutions, today announced record revenues of $63.3 million for the quarter ended Sept. 30, 1999, an increase of 21 percent from revenues of $52.3 million reported in the second quarter of 1999, and an increase of 84 percent from $34.5 million in revenues reported in the third quarter of 1998. Net income for the third quarter of 1999 was $5.9 million or $0.23 per diluted share versus net income of $3.4 million or $0.14 per share for the second quarter of 1999, and net income of $2.0 million or $0.09 per diluted share for the third quarter of 1998.   (Photo: newscom.com ) Revenues for the nine-month period ended Sept. 30, 1999 were $159 million, up 78 percent from $89 million a year ago. Net income for the first nine months of 1999 was $12 million or $0.47 per diluted share versus a net income of $3.8 million or $0.17 per diluted share for the first nine months of 1998.   "During the third quarter, we continued to see an amazing response to Clarify eFrontOffice and its expanded e-functionality. New dot.com customers such as @Link, edocs, Inc. and Responsys.com -- as well as new brick-and-mortar customers like International Data Corporation, Legg Mason, and Max.Mobil Telekommunikations -- are using eFrontOffice to improve return on relationship. Existing customers such as Autodesk, Motorola and Hewlett-Packard continue to expand their Clarify-based front offices significantly. All of these cutting-edge companies are using Clarify to differentiate themselves and build customer loyalty by dazzling their customers, which is crucial to success in the Internet economy," said Tony Zingale, Clarify's president and chief executive officer.   "Our outstanding growth has been facilitated by Ernst & Young, PricewaterhouseCoopers (PwC) and other key strategic partners. In fact our partners are bringing us into more deals than ever before. In August we announced an expanded global alliance with PwC's CRM practice, which is comprised of 1,600 consultants. Dennis Cunningham, our newly appointed vice president of strategic alliances is working to develop our partnership program even further. Our focus on being the partner of choice is clearly paying off.   "Obviously, our playing field will expand enormously due to our recently announced acquisition by Nortel Networks. Nortel's global reach, market presence and commitment to Clarify's vision will allow us to really juice up our strategic programs. We look forward to reaching beyond the front office as we know it today, to grab the huge opportunity that the convergence of the high-performance Internet and communications brings to the next wave of e-business. We truly believe this acquisition will be a win-win for our customers, partners and employees," Zingale concluded.   About Clarify Clarify Inc. is the world's second largest front office software provider. Clarify eFrontOffice combines customer relationship management, Internet relationship management and e-business capabilities in a single solution allowing companies to quickly deploy e-business sales and service initiatives. Clarify is the choice of leading corporations including British Telecommunications, Compaq, Ericsson, E*TRADE, First USA, General Electric, giggo.com, Gillette, Microsoft, Nortel Networks, Prudential, Sony Corp and Toyota. Founded in 1990, Clarify is headquartered in San Jose, California. Its products are marketed through resellers, including Compaq and Hewlett-Packard, as well as a direct sales and service organization with offices in Asia Pacific, Europe, North America and South America. Contact Clarify at 888-CLARIFY or 408-965-7000, via e-mail at info@clarify.com or the Web at www.clarify.com.   NOTE: Clarify is a registered trademark and Clarify eFrontOffice is a trademark of Clarify Inc. All other trademarks are the properties of their respective companies. In addition to historical information contained herein, this news release contains forward-looking statements that involve risks and uncertainties, including the statements relating to market demand for Clarify eFrontOffice, Clarify's ability to continue to win business in the telecommunications and other markets, Clarify's ability to develop and foster relationships with leading system integrator partners, and Clarify's ability to conclude the acquisition by Nortel Networks successfully. The Company's actual results could differ materially from those discussed in such forward-looking statements. Additional information concerning factors that could cause actual results to differ materially from those in the forward-looking statements is contained in the Company's filings with the Securities and Exchange Commission.                                   Clarify Inc.                   Condensed Consolidated Statements of Income                 (In thousands, except per share data; unaudited)                                           Three Months           Nine Months                                     Ended September 30,    Ended September 30,                                        1999        1998       1999       1998      Revenues:        License fees                $36,940     $22,480     $89,780   $58,236        Services                     26,392      11,977      69,304    30,946          Total revenues             63,332      34,457     159,084    89,182        Cost of revenues:        License fees                    848         477       2,598     1,592        Services                     13,786       6,974      38,044    18,392          Total cost of revenues     14,634       7,451      40,642    19,984            Gross margin               48,698      27,006     118,442    69,198        Operating expenses:        Research and development      7,814       4,987      20,287    14,691        Sales and marketing          27,959      16,827      70,049    42,348        General and administrative    4,023       2,413      10,415     7,149          Total operating expenses   39,796      24,227     100,751    64,188            Operating income            8,902       2,779      17,691     5,010        Interest and other income       (expense), net                   769         409       2,002     1,036        Income before income taxes      9,671       3,188      19,693     6,046        Provision for income taxes      3,772       1,180       7,680     2,237        Net income                     $5,899      $2,008     $12,013    $3,809        Diluted earnings per share      $0.23       $0.09       $0.47     $0.17        Shares used in EPS       calculation                   26,120      22,108      25,303    22,147                                     Clarify Inc.                      Condensed Consolidated Balance Sheets                                  (In thousands)                                                 September 30,   December 31,                                                   1999            1998                                                (unaudited)                        ASSETS        Cash and investments                        $78,155        $57,704      Accounts receivable, net                     63,094         45,224      Prepaid and other current assets              4,362          2,604      Deferred income tax assets                    6,794          6,794      Property and equipment, net                  14,721          8,437      Other noncurrent assets                       1,558          1,837          Total assets                             $168,684       $122,600                     LIABILITIES        Accounts payable                            $12,565        $ 5,826      Accrued payroll and related accruals         13,921          9,589      Other accrued liabilities                    11,851         10,780      Deferred revenue                             31,921         25,086          Total current liabilities                  70,258         51,281                 STOCKHOLDERS' EQUITY        Total stockholders' equity                   98,426         71,319          Total liabilities and         stockholders' equity                    $168,684       $122,600   SOURCE Clarify Inc.  (C) 1999 PR Newswire.  All rights reserved.  prnewswire.com   -0-  CONTACT:       Jan Praisner, 408-965-7000, or Willa Patch, 408-965-7630, both                 of Clarify Inc.                 /Photo:  NewsCom: newscom.com                 AP Archive:  photoarchive.ap.org                 PRN Photo Desk, 888-776-6555 or 201-369-3467    WEB PAGE:      clarify.com    GEOGRAPHY:     California    INDUSTRY CODE: CPR    SUBJECT CODE:  ERN   ***  end of story  *** |