a well considered post from EBAY once fanatical bull,posted today on Yahoo! though I am registered to EBAY,I never use it so I depend on reports like this to get an idea of what's going on --by the way it appears EBAY is or was down again today
<< Ebay down again, enough is enough...
by: fearlessrick_53
80965 of 80995
I used to be very bullish on Ebay, to the point of being fanatical. I am an active seller there and have made
plenty of money, however, I have had enough of their bush-league antics and the site being down agian this
morning is just about the last straw.
I have maintained privately to friends that Ebay succeeds despite themselves. I make this statement on the
following bases:
1. The site is down so much now, it is materialy affecting auctions. They have scheduled outages on average
of three times a week, for 4-6 hours. They also have the "unplanned" outages, which account for another
3-5 hours per week. Add to that the overall poor performance of the site: slow loading pages, functions that
work intermittently, listing a single item can take 4-6 minutes instead of the 1-2 minutes it should if the system
is up to speed. when listing 20-40 items at a time, this can really add up. Yesterday, they could not get end
of auction notices out. They continue to have site performance problems. Guys, you know how important
"performance" is. As with a woman, poor performance leads to departure of partners. Ebay is setting
themselves up for failure.
2. Improvements: Most of the improvements they have made are not cutting it: Great Collections (what a
joke), new listing policies, categories, extra messages on listing pages, their magazine (the absolute height of
stupidity - they're an internet business - who the hell needs an OFFLINE magazine).
3. Their lack of business acumen (they keep "asking' the "community" for their input, and then go ahead and
do what they "think" is best). Tell me one successful business that not only makes public their plans, but then
asks for advice from often anonymous sources. The advice they are getting ususally comes from their
"forums", where the loudest and those with nothing better to do are hinging around. I have offered
suggestions to them on numerous occasions, on matters that count (I have been in business much longer than
they have), and they don't even respond. Meg Whitman as CEO: come on, the Wall Street analysts mush be
laughing their asses off.
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