An Important Message for yourPharmacy.com Customers
We have some very exciting news! yourPharmacy.com and PlanetRx.com have joined forces to bring you a more convenient, more complete pharmacy experience. As a result of this new alliance, all of the pharmacy and shopping activities that until now have been provided through yourPharmacy.com will now be done at PlanetRx.com. (http://www.planetrx.com). And PlanetRx has become the exclusive online pharmacy for Express Scripts and its plan members.
WHAT THIS CHANGE MEANS TO YOU:
From now on, please use PlanetRx to fill prescriptions and shop for health, beauty, and wellness products online. As an Express Scripts member, you should continue to use yourPharmacy.com as a resource for important member news and comprehensive benefits information.
You can now take full advantage of the outstanding services that PlanetRx has to offer . . . more products, more health information, and more features.
Just like at yourPharmacy, Express Scripts members in qualified health plans can conveniently fill prescriptions online at PlanetRx and pay just their co-pay amount as determined by their insurance plan. In fact, PlanetRx is now the ONLY online pharmacy where Express Scripts members can do this.
If you are not a member of Express Scripts, PlanetRx is still available to fill your prescriptions. PlanetRx has agreements with many other prescription benefit plans, so you may be able to use your co-pay, and they offer competitive prices for prescriptions not covered by insurance.
MORE ABOUT PLANET RX
We are excited about joining forces with PlanetRx and think that you will be delighted with what they have to offer you. PlanetRx's mission is to provide customers with the products, information, and community they need to help them make better choices about their health. Their site has consistently been named a top-rated Internet pharmacy by consumer publications and organizations, and was recently ranked as the most-visited online pharmacy. In addition, PlanetRx is one of the very first online pharmacies to receive certification from the National Association of Boards of Pharmacy, the leading pharmacy accreditation organization in the country. And the company's Healthcare Advisory Board is made up of distinguished physicians, pharmacists, and educators.
Besides a full-service pharmacy, the PlanetRx store carries a complete selection of health and beauty products at competitive prices, along with special sales and promotions to help save you money. PlanetRx also offers a lively Community area and extensive, in-depth health information, right at your fingertips.
SOME DETAILS ABOUT THIS TRANSITION
Working together with PlanetRx, we have taken steps to make this a seamless transition for you:
So that your first shopping experience at PlanetRx will be effortless, you will be able to use your yourPharmacy.com account information at PlanetRx. When you visit PlanetRx, simply log in with your existing yourPharmacy user name and password, and you will be ready to shop, with full access to your existing account information, such as name and address, billing and insurance information, and medical profile.
Due to technical constraints, some details of your prior order history at yourPharmacy will not be available to you. We hope this will not inconvenience you.
If you currently have an order pending with yourPharmacy, naturally it will be fulfilled. We expect no interruption in service during this transition.
For customer service inquiries, please contact yourPharmacy at 1-888-363-DRUG, or you may send an email to customercare@yourpharmacy.com.
SPECIAL INTRODUCTORY OFFER AT PLANET RX
As a way to welcome yourPharmacy customers, PlanetRx would like to share a special "3 for Free" offer: Spend $10 or more at PlanetRx on your first purchase of any nonprescription products, then select three more items, absolutely free. Choose your three FREE nonprescription items from a wide selection of brand-name health and beauty products that you use every day. (This offer is limited to new customers of PlanetRx who have not yet made a purchase. Other restrictions may apply.) To take advantage of this special offer, click here .
We encourage you to try PlanetRx today. Once again, we are very excited to announce this exclusive agreement among PlanetRx, yourPharmacy, and Express Scripts. We look forward to continuing to serve all of your health and wellness needs.
Sincerely,
The yourPharmacy.com Team
For Customer Service 1-888-363-DRUG | customercare@yourpharmacy.com
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