Hi Tim)
Pivotal Announces First Wireless Solution for eBusiness Relationship
Management; Pivotal Anywhere available now for BlackBerry Wireless
Handhelds
BOSTON, Oct 26, 1999 (BUSINESS WIRE) -- Pivotal Corporation
(NASDAQ:PVTL), a leading provider of business-to-business solutions for
eBusiness relationship management (eBRM), today announced the Pivotal
Anywhere(TM) solution for wireless access to Pivotal eBRM solutions.
The Pivotal Anywhere wireless eBRM solution, which operates in
conjunction with the BlackBerry(TM) wireless email solution from
Research In Motion Limited (NASDAQ:RIMM), is available now from DataLan
Corporation - a certified Pivotal Alliance Partner. The Pivotal
Anywhere wireless eBRM solution meets the dramatically increasing
demand among business users for live access to corporate and Internet
information while disconnected from the corporate network.
"With the Pivotal Anywhere wireless eBRM solution, disconnected users
always have live access to vital business information such as contacts,
sales opportunities and customer profiles. Wireless access to this data
makes business processes seamless and enables companies to provide
optimal customer service," said Norm Francis, president and CEO of
Pivotal Corporation. "This solution enables business users to access
and update corporate data-in real-time-so that they can continue to be
up-to-speed and in contact even when they are away from the
conveniences of the office."
The escalating demand for wireless business solutions is noted in
recent reports from the Yankee Group which indicate that the number of
North American mobile data subscribers will triple between 1999 and
2002. This will mean an increase in North American subscribers from
3.38 million to 10.64 million in only three years. A recent report in
the Financial Times (U.K.) indicated that significant demand for
wireless technology is also apparent outside of North America. The
penetration rate for wireless phones in Europe is expected to reach 56
percent by the end of 2000.
In response to this trend, Pivotal has joined forces with DataLan
Corporation and Research In Motion (RIM) to enable wireless users to be
notified of mission-critical business activities, access corporate
information and make changes to corporate data.
According to David Werezak, VP Marketing of Research In Motion, "By
using RIM's BlackBerry wireless email solution together with Pivotal's
eBusiness relationship management solutions, mobile users can stay on
top of their constantly evolving business relationships and make
crucial decisions based on the most current customer data. This
combination of wireless and eBRM technology offers unique value to
business users who want to exploit the full potential of their business
information systems."
DataLan Corporation of White Plains, NY, a member of the Pivotal
Certified Alliance, has developed a solution that integrates with the
BlackBerry and allows users to read and write data to the Pivotal
eRelationship 2 eBRM solution. The integrated solution supports
real-time updates of corporate data, enabling wireless users to respond
immediately to customer demands and business opportunities. The DataLan
solution is designed to allow users to easily and quickly access
information through an interface that features icons and pull-down
menus. Users can select information and post a query to the Pivotal
eRelationship database. When requested information is retrieved from
the database, the response is sent to the Blackberry Wireless Handheld
in email form.
According to John Arnold, DataLan president and founder, "Wireless
technology changes the way people conduct business and manage their
business relationships. The integration of eBRM technology and wireless
technology is a significant step in the evolution of wireless business
and will deliver disconnected users the kinds of information and
services they are demanding in order to be highly productive away from
the office." |
