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Non-Tech : The Y2K Newspaper

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To: Bill Ounce who wrote (130)	10/26/1999 2:31:00 PM
From: Bill Ounce	Read Replies (3) of 198

Computerworld: Payroll systems flunk first exams computerworld.com [Expect similar problems for others that rush these systems to meet Y2K compliance.] Payroll systems flunk first exams Schools rushed installs, didn't train users well By Julia King and Craig Stedman 10/25/99 Rushed software installations and inadequate end-user training are being fingered as the cause of major payroll snafus at public schools in Philadelphia and Orlando -- and observers said corporate users who plan to install new payroll systems can learn some important lessons from the problems. In Philadelphia, a new $26 million computer system is, among other things, issuing paychecks to dead and retired teachers but withholding money from workers who are very much alive. The Orlando schools have had similar problems with a $10.8 million system, resulting in missing or incorrect paychecks and the inability to pay teachers for extra jobs such as coaching sports. In both cities, the problems are being blamed more on implementation issues than on shortcomings in the payroll applications that are being used -- SAPAG's R/3 in Orlando and Fairfax, Va.-based American Management Systems Inc.'s (AMS) Advantage software system in Philadelphia. [...]

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