E.Schwab problems Message Board

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Non-Tech : E.Schwab problems

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To: Mark Z who wrote (681)	11/1/1999 11:22:00 AM
From: sharecropper2	of 1401

I recently transferred half my portfolio from DATEK to Schwab to spread the risk since I was nervous about rumours of SEC probs at DATEK. Also I'd had a few frustrations with slow trades, servers down etc. So far my experience with Schwab has been diabolical! I've just spent an hour trying to check my account positions (since the overview page is always out of date) without once loading the whole page. I can't get any response from the support lines in the UK where I'm based, nobody replies to emails and if I call transatlantic to the US helpline they tell me my browser ( Explorer 5) must have a bug. Meanwhile Datek is working fine. My advice to anybody struggling with Schwab is - try Datek . It isn't perfect but it's light years better than this bunch

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