NBMX - National Boston Medical (was FGRX) Message Board

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Microcap & Penny Stocks : NBMX - National Boston Medical (was FGRX)

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To: Joe Copia who wrote (1245)	11/2/1999 8:38:00 AM
From: WWS	Read Replies (2) of 1286

Joe, I ordered a BackStroke Massager from an infomercial in the middle of July. When, I still had not received my order as of the middle of October I called the 800 number where I had placed my order. But the number was no longer in service. After a little sleuthing on the web I discovered the connection between BackStroke and National Boston. I also discovered that my credit card in July had been billed by National Boston for the product two days after I ordered. Despite repeated calls to National Boston I was never able to talk to customer service. At the advice of my credit card company, when I requested that they reverse the charge for the BackStroke, I Faxed to National Boston an explanation of the situation and a cancellation of my order (and also sent a cc copy to my credit card company). As a result, my credit card company has temporarily removed from my account the BackStroke charge. None of this would have happened had National Boston simply waited until the product was shipped to bill me, which is the standard commercial practice.

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