PKTR... NEWS yesterday after the close with CPQ, CTIX, InfoVista... ASP news:
Monday November 1, 6:03 pm Eastern Time
Company Press Release
Packeteer Announces Agreements With Citrix, Compaq, InfoVista and
Portal to Bring Managed Applications Solutions to ASPs
New AppVantage Product and Partnerships Spearhead Packeteer's ASP Initiative
CUPERTINO, Calif.--(BUSINESS WIRE)--Nov. 1, 1999-- Packeteer, Inc. (Nasdaq:PKTR - news), a leading provider of application performance management
systems, today announced technology and service integration agreements with Citrix Systems, Inc., (Nasdaq:CTXS - news), Compaq Computer Corporation
(NYSE:CPQ - news), InfoVista and Portal® Software Inc., (Nasdaq:PRSF - news) as part of its ASP (application service provider) Initiative to bring
comprehensive managed applications solutions to ASPs.
Packeteer's ASP Initiative is focused on providing networked applications infrastructure for ASPs and consists of the new AppVantage(TM) system, also
announced today, and the technology and service integration partnership agreements needed to offer complete customer solutions (Editor's note: see release dated
today, ''Packeteer Announces Industry's First Policy-Based Application Subscriber Management System for ASPs''). Packeteer is building on its success with
service provider and enterprise solutions to expand into the ASP market, enabling new business models and revenue opportunities for ASPs.
Under the terms of the technology and service integration agreements, Packeteer is working with these companies to build new services enabled by the AppVantage
application subscriber management system. Leading ASP application vendors such as Great Plains (Nasdaq:GPSI - news), Onyx Software (Nasdaq:ONXS - news)
and SalesLogix (Nasdaq:SLGX - news) are working with Packeteer to ensure that their applications are automatically recognized within a hosted environment that is
enabled by the AppVantage system. ASPs such as FutureLink and ESOFT Global are currently evaluating AppVantage and plan to start trials in Q4, 1999.
AppVantage is the industry's first policy-based application subscriber management system for the rapidly growing ASP market. The new system enables ASPs to
ensure the performance of the applications that they are hosting. It also validates and presents reports that show that ASPs are meeting their obligations to their
customers; provides a ''point of demarcation'' that clearly delineates the ASP's responsibilities and the customer's responsibilities; and integrates billing.
''The ASP market represents the intersection of Packeteer's enterprise and service provider businesses,'' said Craig Elliott, president and CEO of Packeteer. ''As
customers shift from internal to external hosted environments, their requirements for secure, measured and performance-assured applications remain the same. Our
ASP Initiative builds upon our experience in making business-critical applications perform across the Internet and enterprise WANs and applies it to the challenge of
delivering scalable, managed application services.''
Technology and Service Integration Agreements and Solutions
Packeteer has signed technology and service integration agreements with solution vendors and service integrators to build additional services on the AppVantage
platform.
Citrix Systems, Inc. -- Packeteer has teamed with Citrix, global leader in application-server software, to enable AppVantage to support application services
delivered across Citrix server-based computing environments and web-based architectures. As a result of Packeteer's technology integration with Citrix, ASPs can
use AppVantage to set-up separate policy classes to monitor and control published applications on Citrix servers. By ensuring that the AppVantage classification
engine can identify applications running on the Citrix platform, ASPs can offer better control of application performance over the network.
''To succeed in this new market, ASPs must be able to ensure predictable performance of hosted applications,'' said Chris Phoenix, vice president and general
manager, Citrix iBusiness Unit. ''Citrix application-server software is a core enabling technology for application hosting that delivers high performance regardless of
bandwidth constraints. Our agreement with Packeteer enables ASPs to maximize service levels for their end customers.''
Compaq Computer Corporation -- Today's announcement also includes a partnership agreement with Compaq, one of the world's leading systems and service
integrators, as part of Packeteer's comprehensive application services management solution for ASPs. Compaq has signed with Packeteer to provide distribution
and systems integration services to ASPs and will sell professional services based on the AppVantage platform. In addition, Compaq will resell and/or integrate
jointly created turnkey QoS-based solutions for application hosting environments.
''Packeteer's technologies are excellent tools to develop QoS and enable SLA's for customers for business critical applications and eBus/eComm applications,'' said
Robert Daigneault, vice president of eInfrastructure Professional Services at Compaq.
InfoVista -- Packeteer's partnership agreement with InfoVista, a leading provider of information technology (IT) service level agreement reporting and analysis
solutions, builds on the AppVantage platform and InfoVista's management and reporting engine, to provide tailored reports for ASPs.
According to Alain Ries, managing director, business development and partnerships at InfoVista, ''We are pleased to partner with an industry leader such as
Packeteer. Our open product architecture is the key to provide AppVantage with customized reports -- an essential component of a full service ASP offering.
Access to the detailed information of AppVantage will enable InfoVista users to provide highly relevant, customer and application-specific reports via a normal web
browser.''
Portal Software -- Through a technology integration partnership with Portal, Packeteer has integrated AppVantage with Portal's Infranet® software, a leading
customer management and billing solution designed for the needs of the Internet and emerging next-generation communications service providers.
''We believe in partnering with companies to develop solutions that will benefit our customer in this highly competitive market, Packeteer is clearly addressing the
needs of ASPs. The combination of the broad functionality of Infranet with the rich output of Packeteer's technology can enable ASPs to provide
application-specific, performance-based billing,'' said Jill Kyte, senior director strategic alliances at Portal.
Applications Vendor Support
AppVantage automatically discovers and classifies over 150 different enterprise, messaging, collaboration, and net-based telephony applications -- including Oracle,
Microsoft Exchange, Microsoft NetMeeting, VoIP, Baan, and many others. Once classified, QoS and bandwidth-allocation policies protect and control each
distinct application service for each customer. Packeteer's ASP Initiative has received the support of several additional ASP applications vendors such as Citrix, the
market leader in providing application delivery platforms; Great Plains, a global provider of enterprise business solutions for the midmarket; Onyx Software, provider
of the industry-leading customer relationship management (CRM) software package for mid-market and Fortune 1000 companies; and SalesLogix, a leading
provider of front office and e-commerce software.
''Front office and e-commerce software products such as those from SalesLogix are some of the first applications ASPs are deploying to serve the needs of their
enterprise customers. We are working with Packeteer to ensure that our applications are automatically supported on the AppVantage platform which will enable
ASPs to provide SalesLogix applications to their customers, quickly, easily, and with the highest service quality,'' said Kevin Carson, vice president and general
manager of SalesLogix. ''By working with Packeteer, ASP customers will experience the predictable and consistent performance they demand.''
Enabling New Business Models
Packeteer's ASP Initiative provides the foundation upon which new services and new business models will be developed. In the future, Packeteer will further
enhance the AppVantage product line through technology innovations and solution and service partnerships for application-specific virtual private networks (VPNs),
on-demand applications provisioning, and additional billing, OSS integration and enhanced reporting features, among others.
The ASP Market
To compete effectively, ASPs must be able to provide differentiated, affordable and assured services to attract and retain customers, while reducing the cost basis of
services and customer churn. According to industry research firm, International Data Corp (IDC), the market for high-end, net-based applications services will grow
at a compound annual rate of 91% to $2 billion by 2003. Forrester Research estimates that the total application and content hosting market will grow from $150
million today to $6 billion by 2001.
About Packeteer
Packeteer is a leading provider of Internet application infrastructure systems designed to enable businesses and service providers to ensure the quality of experience
for networked applications and application services. Packeteer's advanced PacketWise(TM) software, the foundation of the company's innovative PacketShaper
and AppVantage systems, integrates application discovery, analysis, control and reporting technologies that are required for proactive application-performance and
bandwidth management.
Packeteer's products are deployed today by leading Fortune 1000 companies and service providers worldwide through an established network of more than 100
VARs, distributors and system integrators in more than 50 countries. In addition, PacketWise software is licensed by major communications industry partners who
integrate the software into specific strategic networking solutions. For more information, contact Packeteer at 408/873-4400, fax 408/873-4410; or visit the
Packeteer Web site at www.packeteer.com.
Safe Harbor Act Clause
This press release contains forward-looking information within the meaning of Section 27A of the Securities Act of 1933 and Section21E of the Securities Exchange
Act of 1934, and is subject to the safe harbors created by those sections. Those forward-looking statements include statements related to: the ability of Packeteer,
Inc., to continue to meet marketing, technology and customer demands as it relates to the application performance management systems market. Actual results may
differ materially due to a number of factors, including numerous technological and financial challenges associated with application performance management systems,
the actual performance of Packeteer's ASP partners and Packeteer's ability to achieve widespread commercial acceptance of their ASP products. The matters
discussed in this press release also involve risks and uncertainties concerning Packeteer's products and services described in Packeteer's filings with the Securities
and Exchange Commission (SEC). In particular see the risk factors described in the Company's final prospectus filed with the SEC pursuant to Rule 424(b).
Packeteer assumes no obligation to update the forward-looking information contained in this press release.
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