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Pastimes : Computer Learning
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To: mr.mark who wrote (6595)11/4/1999 1:48:00 PM
From: Gottfried  Read Replies (1) of 110626
 
mr.mark, thanks for a thoughtful post on tech support. It
has to be one of the hardest jobs there is. I've helped a
couple of friends who are novices fix computer stuff over
the phone. It can be frustrating when you're not there.
BTW, CPQ has a way for the technician to access your PC
via the modem. It's called "Carbon Copy".
When I called CPQ for help and the technician came to the
end of his rope, this might have helped. But he never mentioned it.

You said >we all know how smart our dogs are. maybe they really do hold the key to all of our problems!<

You're onto something. :)

Gottfried
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