from tipworld... attention HP scanner and printer users!
TROUBLE WITH A SHARED FILE
"Here's a "heads up" from reader P. Whittaker, in case the same thing
happens to you:
"I had a recent problem that I wanted to bring to your attention. In
its infinite wisdom, Microsoft has issued two versions of CTL3D32.dll,
an important shared file on 95/98 systems. One version is for 95/98,
and the other is for NT.
"The problem crops up when a programmer releases software that has the
NT version in it. When the user loads the software, it overwrites the
current CTL3D32 file and replaces it with the NT version. From then
on, many applications (especially TWAIN operations) will not work. HP
products, such as scanners, are very vulnerable.
"When this hit us at work (a school), it not only rendered our scanner
useless but also our digital camera and an HP laser printer. It also
provided enough error messages with other apps to keep a techie busy
for weeks!
"We finally tracked the problem and a solution on the Net. However, it
was a frustrating two days while we tried to figure out what the
problem was."
One preventive measure: Make a backup copy of CTL3D32.DLL so that you
can restore it should trouble arise. And for more info, check out
annoyances.org "
>>>>>>> i see that i have 3 of these .dll files on my machine. one is a system app, one is from symantec's pc anywhere and the other is related to some iomega software, i think. none of the versions match the one mentioned in the above link. i'm not sure that there is anything i want to do with this info at this point other than to file it for future reference. any input is, as always, welcome.
:)
mark |
