Wednesday November 10, 2:20 pm Eastern Time
Company Press Release
Calico and ZAMBA Team to Provide eCommerce Customer Care
Alliance Provides Powerful Solution for eSales Customers
SAN JOSE, Calif., and MINNEAPOLIS--(BUSINESS WIRE)--Nov. 10, 1999--Calico
Commerce, Inc. (Nasdaq:CLIC - news) and ZAMBA Corporation
(Nasdaq:ZMBA - news) today announced an extended business alliance to offer ZAMBA's
e-business Customer Care solutions as part of Calico eSales, Calico's
personalized Web-based buying and selling suite.
Calico Commerce is a leading provider of software and services for selling complex products
and services over the Internet. ZAMBA is the world's largest
consulting and systems integration company focused exclusively on Customer Care. Together
they offer a powerful solution for building and maintaining customer
relationships via the Internet.
Calico will offer ZAMBA's Customer Care services along with Calico eSales to customers
involved in financial services, telecommunications, electronics, high
technology, retail, and manufacturing. ZAMBA's enterprise Customer Care services are sales
and marketing based, and encompass applications such as sales force
automation, contact center management, marketing automation and automated field service and
sales. |
