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Politics : Bill Clinton Scandal - SANITY CHECK

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To: lorrie coey who wrote (62449)11/11/1999 9:50:00 AM
From: jlallen  Read Replies (1) of 67261
 
I am not afraid of judgment. Ted K. is a disgrace, his family's personal tragedies notwithstanding. They do not excuse his behavior nor what happened to Mary Jo Kopechne.

Your advice was well taken re: going into the branch and telling the mgt. that the ATM electronically debited my acct. and gave me NO currency...problem is, it was 10pm

Did you put your complaint in writing (certified mail, return receipt requested)? Also, most of the ATMs in my area have a phone in them which connects to a customer service hotline which is available 24 hours per day. I've had to use it in a similar situation. Did you "mug" the situation for the security camera? If the Branch Manager will not respond, then you need to go over her head to a Regional or Area manager. If all esle fails, contact the consumer advocate in your state's Department of Banking. The Bank is usually required to respond promptly to a regulatory inquiry. JLA
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