QNTS IPO looking good here. From their website:
QUINTUS CORPORATION: QNTS - We provide a comprehensive software solution to manage customer interactions and deliver consistent customer service across multiple communication channels, including the Internet, email and the telephone.
We provide a comprehensive e-Customer Relationship Management or eCRM solution to manage customer interactions, such as customer orders, inquiries and service requests, and deliver consistent customer service across multiple communication channels, including the Internet, email and the telephone. Our Quintus eContact software suite includes applications that address the needs of contact centers for sales and service, consumer relations, technical support and human resources and a routing engine that manages customer interactions .eContact enables companies to handle high volumes of customer interactions, increase the efficiency of their contact center operations and leverage opportunities to sell additional products and services to their customers.
Our customers include Anheuser-Busch, Citigroup, First Union Bank, Lucent Technologies, Procter & Gamble, Sun Microsystems, Ticketmaster and United Airlines. |
