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Technology Stocks : AUTOHOME, Inc
ATHM 20.67-0.3%Feb 5 3:59 PM EST
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To: Robert Skinner who wrote (17103)11/18/1999 1:42:00 PM
From: Rascal  Read Replies (1) of 29970
 
This research can be spun any way you want. Remember, whoever "commissions" the research determines the findings.

ATHM 96% vs.
ALLOTHER 83%

ATHM is supposed to be a cadillac with speed.
AND 4% of their customers are unsatisfied!
This means 40,000 early adoptors will switch in a minute if they find an alternative. Plus their word-of-mouth influence is very important.You need good staffing and knowledge workers to work through these types of customer problems. Expensive for a start-up dynamic which is focusing on getting new customers, not fixing old ones.

ALLOTHER means 95% dial-up customers. We know we are not happy. We want speed!
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