Thursday November 18, 5:16 pm Eastern Time
Company Press Release
SOURCE: eShare Technologies
nutrisystem.com Selects eShare Technologies to
Provide Online Support for Web Visitors
ATLANTA, Nov. 18 /PRNewswire/ -- eShare Technologies (Nasdaq: ESHR - news), the leading provider of unified
web and telephony customer communication solutions, announced today that nutrisystem.com (OTC Bulletin Board:
NSCI - news) has selected eShare's NetAgent solution to provide live customer service to nutrisystem.com's web
visitors.
By implementing eShare's NetAgent, the industry's first Internet customer contact solution that allows eBusinesses to
communicate with multiple web visitors via e-mail or live interaction, nutrisystem.com is supporting its objective of
becoming the leading e-commerce provider of weight loss services and products. On the nutrisystem.com online weight
loss program, clients can lose weight in the comfort of their own home by using the effective NutriSystem meal plan and
participating in the exclusive online counseling sessions.
Brian D. Haveson, president and chief executive officer, nutrisystem.com, stated, ''eShare's NetAgent solution is an
invaluable part of our web site, since the convenience and privacy of nutrisystem.com are important factors to everyone
interested in weight loss and on-going weight control. NetAgent allows our web visitors to have private online discussions
with our experts, all from the convenience of their home computers.''
''eShare is excited to be a large part of nutrisystem.com's e-commerce strategy,'' said James Tito, vice chairman and
president, eShare Technologies. ''By selecting NetAgent as their online customer service tool of choice, nutrisystem.com
has validated our philosophy that real-time, live interaction with customer service agents is key to becoming a leading
eBusiness on the Internet.''
About nutrisystem.com
The company operates nutrisystem.com , the online site of one of the leading weight loss companies in the
industry. The Web site offers users a highly interactive program that allows clients to lose weight in the comfort of their
own home by using the effective NutriSystem meal plan and participating in the exclusive online counseling sessions. There
are no membership fees and the program features direct delivery to the customer's home or office. Clients are able to get
the latest information about weightloss and health-related issues through the weekly newsletter and monthly lectures and
discussions. Additional information on nutrisystem.com can be found at nutrisystem.com .
About eShare Technologies
eShare Technologies is the leading total-solution provider of unified Web and telephony customer communication
solutions for customer-contact centers, e-commerce and online communities. Its customers include leading organizations
in the financial services, retail, media and communication industries such as 1-800-Flowers, AOL, First USA, Citigroup,
American Express, Dun and Bradstreet, Lycos and AT&T WorldNet. The company's Web addresses are
eshare.com and melita.com .
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