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Strategies & Market Trends : Tech Stock Options

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From: Lee Lichterman III	11/18/1999 7:17:00 PM
	of 58727

I have had it with waterhouse and promised to post this as a warning to anyone considering them as a broker. I wrote this to them this morning after yet another nightmare began... 10:25 in the AM, INTC is trading up over 2 points and I get a "real time quote" from your "improved site.... INQDQ ---------------------------------------------------------------------------- ---- Change Last Bid Ask 0 5 5 5 1/8 High N/A Volume 0 Low N/A Open N/A Bid Size N/A Close N/A Ask Size N/A Time N/:A Symbol Type OPTION Exchange C These are yesterday's numbers. It is currently trading at almost 6 bucks a contract. I could attach all the previous e-mails we have exchanged about your lousy option quotes but your server would probably crash from the huge load of traffic dating back over a year. WHEN ARE YOU GOING TO FIRE YOUR QUOTE PROVIDER!!!!!!!!!!!!!!!!!!!!!!!!!!!!! We have talked and talked about this and I always get the answer that it will be fixed soon. It has been over a year! I am a regular and highly followed poster on Silicon Investor and we are about to embark on a massive smear campaign of your company due to your total incompetance. You have redisigned your site to "look" pretty but it has added little inthe way of functionality, it has actually slowed down navigation and the most important feature of getting accurate quotes is HORRIBLE! I get better real time quotes from a free provider (Thompson real time) and also have always had reliable service from DLJ and Schwab. Why don't you null the contract with your current provider and get a new one using all that IPO money you just got. This message will be posted on the Silicon Investor site on numerous boards. I have had it with you guys. I liked the service at your local branch but have had to keep most of my cash in other broker's accounts due to your lack of web service. Lee

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