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Non-Tech : MyTrack

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To: Zeddie88 who wrote ()11/22/1999 4:47:00 PM
From: Olav  Read Replies (3) of 79
 
A funny thing happened today with MyTrack...at 3pm I placed a market order for a stock that was at a low with lots of volume thinking that the order should go right through. I got a small partial on my order and then nothing (no fill). It is now 45min after the close and I asked the online help about how a market order could not get filled for an hour and the answer I received was "If you don't see any verification for your order by tomorrow call us".

I tried to call now but could not get through. I will say that the overall system is superior to Web St, but I agree with the other posters on this board that they are not handling their growth too well. They definitely need more people answering phones on the inside.

Olav
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