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Pastimes : Computer Learning

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To: Guy Gadois who wrote (7017)	11/22/1999 8:31:00 PM
From: mr.mark	Read Replies (1) of 110583

hi jon, thanks for hanging in with me on the snaprestore subject. i appreciate you doing a memory search and sharing the results here. <g3> i did email dell asking where the heck the program is and they just replied today, saying that they no longer include the program and that their reference guide hasn't been updated and they are sorry for the confusion. b.s. i won't drag anyone here through the gory details, but that is not an acceptable answer, for a number of reasons. naturally, i've outlined those reasons in an email back to dell. <g3> i hope to hear something back from them very soon addressing my newfound concern with their company's credibility. i can report back to the thread if anyone gives a whoop, or just keep it between me and dell. (i told them i'd be posting their response, because i think they care about public relations. god knows i sing their praises here on this thread often enough!) it sure isn't the end of the world. i'm just disappointed in this deviation from an otherwise unblemished track record. :) mark

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